Loading Systems
Sales Service Manager
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📍 North East England | £37,000–£52,000 per year, plus Sales Bonus | Service sales | Existing client base, real room to grow
You inherit an existing client base in North East England, and your job is to grow it further. Desk-based colleagues cold call and set up new appointments for you, so when you're in front of a customer, you focus on turning a repair, replacement or service need into the right deal. The technical side, working out exactly which solution fits, is something we teach you, so you can focus on the sale. At Easilift, we back up every sale with a 98% first-fix rate, so you're never selling promises you can't keep. As Service Sales Manager, you build that within your own region.
What you'll be doing
- You grow an existing regional client base into new repair, replacement and service opportunities
- You're the fixed point of contact for your own regional accounts, so the customer never has to work out who to call
- You turn a fault, a maintenance query or an expiring contract into a concrete proposal: a quote or a CAPEX plan
- You visit customers on site for meetings and contract renewals
- You manage pricing and pipeline in Salesforce, and negotiate with suppliers for the best terms
- You build account plans and feed in figures that show where the growth is
- You work closely with engineering, so what you promise actually gets delivered
About us
For over 60 years, Easilift Loading Systems has designed, manufactured and maintained dock levellers and loading doors for businesses in retail, distribution and logistics. We run our own production facilities, which means shorter lines between sales and engineering, and faster answers when a customer needs one, real leverage when you're closing a deal.
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With a 98% first-fix rate and 96% customer satisfaction, you're not selling on hope, you're selling on a track record. Our service arm covers repair, replacement and maintenance contracts for dock levellers and loading doors, and there's real room to grow that book, both within existing accounts and with new customers who don't work with us yet.
Want to know more about our people and culture? Visit our website: 🌐 https://www.loading-systems.com
You run your own region independently, spending most of your time on the road meeting customers and building the accounts that matter to you. Desk-based colleagues cold call and set up new appointments on your behalf, so you're not building your diary from scratch. You're part of the wider Service and Equipment sales team, and you'll see them in person from time to time to stay connected. What you'll never be without is a fast, reliable escalation route to engineering whenever a customer needs a technically sound answer.
What you bring
- A strong sales acumen and commercial understanding of customer needs and expectations, with a proven track record
- A positive growth mindset
- Strong at building and maintaining business relationships, with tact and a team mindset
- A confident negotiator with strong commercial awareness
- You think in solutions and keep going until a deal is done
- Comfortable managing pricing and pipeline in Salesforce or a comparable CRM system
- Based in, or genuinely willing to relocate to, North East England
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What we offer
- Salary £37,000 to £52,000 per year
- Sales Bonus, OTE £15,000
- 35-hour working week
- 25 days annual leave, including 3 over Christmas, plus bank holidays
- Option to buy up to 5 additional holiday days
- Lease budget £800 per month for a hybrid or electric car
- Full pay for 8 weeks and 50% pay for a further 8 weeks if you're off sick, after probation
- Life insurance
- Subsidised gym membership
- Training and development budget
- Laptop, phone and a fully set up home office
- Meal allowance for overnight business stays
How to apply
Ready to run your own region with a team that delivers on its promises? Apply today. We'll respond within two working days. After that, expect two conversations, plus a short introductory chat with me as recruiter.
Got a question? Contact Bianca van Esch, 📞 06 40127124, 📧 b.v.esch@loading-systems.com
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