htown Store
Sales & Social Media Assistant
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Sales & Social Media Assistant
We're looking for a passionate, creative and customer focused Sales & Social Media Assistant to join our growing team.
This is a varied role that combines retail sales with social media and content creation. You'll spend time on the shop floor delivering an exceptional customer experience, building relationships with customers and driving sales. When not serving customers, you'll help create engaging content for our social media channels, refresh creative content across our Shopify website and support exciting in store events.
We're looking for someone with a genuine passion for fashion, retail and social media.
As you become more established in the role, you'll also help maintain high standards across the shop floor, support the wider team and take on increasing responsibility.
We're open to offering this role on either a 4 or 5 day per week basis. As this is a retail role, availability to work one weekend day each week is essential.
Key Responsibilities
Social Media & Content
- Create engaging content across our social media platforms.
- Photograph products, new arrivals and in store activity.
- Design creative assets using Adobe InDesign, Canva or similar software.
- Help plan and create content that reflects our brand and products.
- Support the promotion of launches, campaigns and in store events.
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Website & Ecommerce
- Refresh the visual content across our Shopify website.
- Update homepage banners, campaign imagery and promotional content.
- Help keep the website visually engaging, inspiring and up to date.
Retail & Sales
- Deliver exceptional customer service and drive sales on the shop floor.
- Achieve personal sales targets and maximise commission opportunities.
- Build lasting relationships with customers and confidently advise on products.
- Help maintain high standards of presentation, visual merchandising and customer service.
- Support the wider team and lead by example on the shop floor.
- Assist with stock management, deliveries and day to day store operations.
About You
We're looking for someone who is enthusiastic, proactive and enjoys being part of a team.
You'll have:
- Retail experience, ideally within fashion or premium retail.
- A genuine passion for social media and content creation.
- A creative eye and attention to detail.
- Experience using Adobe InDesign, Canva or similar design software would be an advantage but isn't essential.
- An interest in ecommerce and a willingness to learn Shopify.
- Excellent communication and customer service skills.
- A positive attitude and a willingness to learn.
- The confidence to take initiative and help maintain high standards on the shop floor.
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What We Offer
- Competitive salary.
- Commission scheme.
- Staff discount.
- A varied role combining retail, creativity and ecommerce.
- The opportunity to take real ownership and make a visible impact within a growing independent business.
- Opportunities to develop your skills and progress as the business continues to grow.
What Success Looks Like
You'll become a trusted member of the team who is just as comfortable serving customers on the shop floor as you are creating engaging content for our social media channels.
You'll take pride in maintaining high standards, supporting your colleagues and bringing fresh ideas to the business every day.
This is an exciting opportunity to build a career within retail while developing valuable skills across social media, ecommerce and brand.
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