Fusalp
Sales Supervisor - London
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Join the House of Fusalp
Founded in Annecy in 1952 by two master tailors, Fusalp combines technical expertise, craftsmanship and timeless elegance to create collections inspired by The Art of the Mountain.
As we prepare to open our new London boutique, we are looking for an experienced Supervisor who will help build a high-performing team and deliver an exceptional client experience from day one.
Your Mission
As a Supervisor, you will lead by example. In our boutiques, leadership means being present on the sales floor and actively contributing to every aspect of the business. You will inspire the team not only through coaching and commercial performance, but also by participating in the daily operational life of the boutique.
You will:
- Deliver an exceptional client experience and inspire the team to do the same.
- Support the daily operation of the boutique, including opening and closing procedures.
- Coach and motivate the team to achieve individual and boutique KPIs.
- Ensure the boutique consistently reflects Fusalp's visual merchandising and operational standards.
- Lead by example by actively participating in stock management, deliveries, inventories, merchandising and all daily operational activities alongside the team.
- Act as a key holder and confidently manage the boutique in the Store Manager's absence.
- Foster a positive, collaborative and performance-driven team culture.
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What will help you succeed
We are looking for someone who combines commercial drive with natural leadership and enjoys helping others succeed.
To thrive in this role, you will ideally have:
- At least 2 years' experience in luxury or premium retail, including experience supervising or coaching a team.
- A proven ability to achieve sales targets and develop others to do the same.
- Strong customer service and clienteling skills.
- The confidence to make decisions and take ownership of the boutique when needed.
- Excellent organisational skills and attention to detail.
- A strong interest in visual merchandising and boutique presentation.
- Flexibility to work across different London locations.
- Availability to work a flexible rota, including weekends and peak trading periods.
What we offer
- Permanent full-time opportunity offers a salary of £32,000–£35,000 per year (depending on experience)
- Performance Bonus, Staff Discount, Private healthcare, etc.
- The opportunity to help launch a new Fusalp boutique in London.
- A leadership role within a fast-growing international luxury House.
- Ongoing training in products, leadership and client experience.
- Clear opportunities for career progression as Fusalp continues its international expansion.
- A culture where initiative, collaboration and excellence are recognised and encouraged.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Good to know! Fusalp places just as much importance on technical skills as it does on soft skills when recruiting. We firmly believe that your personal qualities and interpersonal skills are crucial to strengthening team cohesion and ensuring a harmonious working environment.
For the URL, select the link for the relevant job on the page below: https://www.welcometothejungle.com/fr/companies/fusalp/jobs
The interview process
If your expertise and profile appear to align with Fusalp’s values, we will get in touch with you. We will invite you to an interview so that we can get to know you better.
Through its recruitment process, Fusalp promotes a policy of diversity, professional equality and the employment of people with disabilities.
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