Make Believe Ideas
Sales Support Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Overview
This is a fantastic opportunity for an organised, ambitious Sales Support with strong attention to detail, who is committed to providing a high quality support service to an effective customer-focused Sales team. This role offers full training with the potential to develop into account management.
This varied role would suit an enthusiastic individual with administrative experience keen to develop and progress their career within Children's Publishing Sales.
Working at Make Believe Ideas
Working at Make Believe Ideas is an opportunity to be part of an exciting story. We are a well-established children’s publishing company based in Berkhamsted, Hertfordshire (30 minutes north of London with a direct train link to Euston).
We pride ourselves on our family culture and we believe we are unique in the world of publishing with our speed to market approach. Due to continued business growth we are looking to strengthen our successful team as we start our next exciting chapter!
Duties
Your duties and responsibilities as Sales Support include:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Being the primary contact for the Sales Team for all general enquiries, via telephone, email, and our company websites
- Create and maintain stock and order forms
- Produce sales material for account managers and sales presentations
- Process customer purchase orders
- Working with the Sales team, when requested, to ensure orders have been raised accurately on the Netsuite system
- Providing customers with catalogues, samples, and Advance Information sheets
- Analyse Sales, review sales opportunities, and make recommendations for growth areas as requested
- Travel arrangements for sales staff customer meetings
- Provide administrative support to the Sales Director and Managing Director
- Work with the Sales Director in preparation for Book Fairs
- Maintain an up-to-date customer list
- Assist the Social Media team in managing all social media accounts, making sure they are updated regularly
- Other administrative support as required
Ideal Candidate Requirements
Skills and Experience required for the Sales Support:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Bachelor’s Degree or relevant work experience in a related role
- Flexibility to adjust to a dynamic work environment and shifting last minute priorities
- Excellent written, communication, and social skills
- Keen interest in developing strong presentation and negotiation skills
- Confidence and a persuasive manner
- Strong organisational and time management skills
- Ability to work to budget
- Good IT skills especially spreadsheets, Database systems, word processing, e-mail, web
Benefits
We offer excellent benefits including career development, 25 days annual leave plus Bank Holidays, contributory pension scheme, life assurance, substantial discounts on our books, 20% off hot food served in our on-site café, discounts to many high street and online stores, and many more.
Equal Opportunities
We are an equal opportunities employer and welcome and encourage applications from candidates who are under-represented in the creative industries.
Please note this is a full-time office-based role.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills