LGH Hotels Management Ltd
Sales Support Coordinator
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The person behind the detail that drives commercial success
Behind every successful sales strategy, every key client relationship, and every revenue target achieved, there's someone making sure everything runs seamlessly behind the scenes.
We're looking for a highly organised, proactive, and detail-focused Sales Support Coordinator to become the heartbeat of our commercial team. This is more than an administrative role. It's an opportunity to play a vital part in helping our sales and marketing function achieve its goals, support our hotels, and create exceptional experiences for our customers and partners.
If you love bringing order to complexity, enjoy building relationships, and gain satisfaction from making things happen, we'd love to hear from you.
What You'll Be Doing
As our Sales Support Coordinator, you'll be the engine room that keeps our commercial operation running smoothly.
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You'll:
- Support the Sales & Marketing team in achieving annual revenue and commercial objectives.
- Coordinate reports, trackers, documents, and databases, ensuring everything is accurate and up to date.
- Produce sales reports, audit information, and commercial insights in a timely manner.
- Manage partner invoicing and support month-end budget analysis.
- Coordinate bespoke customer requests, terms and conditions, and client documentation.
- Create and distribute clear and professional communications.
- Support the hotel RFP (Request for Proposal) process and customer tender submissions.
- Accurately manage preferential rate loading and commercial administration.
- Assist senior leaders with diary management, meetings, and scheduling.
- Maintain secure filing systems and shared drive records.
- Ensure data is logged, filed, and managed with exceptional attention to detail.
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What You'll Bring
We're looking for someone who thrives on being organised, enjoys supporting others, and takes pride in doing things well.
You'll bring:
- Previous administration experience, ideally within sales, marketing, hospitality, or a commercial environment.
- Outstanding organisational and planning skills.
- Strong written and verbal communication abilities.
- Excellent attention to detail and a commitment to accuracy.
- Confidence using Microsoft Office, particularly Excel, Word, Outlook, and PowerPoint.
- The ability to manage multiple priorities whilst remaining calm and focused.
- A proactive mindset and willingness to take ownership.
- The confidence to work independently while also being a valued team player.
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