Citrus Recruit are excited to be recruiting exclusively for an Internal Sales Support Coordinator for a small but growing business just outside of Birmingham City Centre.

You will be supporting the external sales team, with project management and sales support, dealing with clients on a day to day basis during all aspects of the sales pipeline.

This is a fantastic opportunity for someone with Internal Sales/ Sales Support experience looking for a new challenge in a new industry with development opportunities.

This is an office-based position, where you will be in the office just outside Birmingham City Centre Monday to Friday.

Responsibilities & day to day duties

As an Internal Sales Support, you will be responsible for:

• Manage and update all live project information in Salesforce, ensuring data is accurate and ready for the sales team
• Act as the first point of contact for enquiries, qualifying new leads and progressing early-stage opportunities
• Produce quotations and visual “picture quotes,” gathering any missing drawings or specifications needed to move projects forward
• Coordinate samples, product details, and follow-up communication while liaising with internal teams on stock and dispatch
• Make regular outbound calls to update project statuses, book meetings for Field Sales, and identify new opportunities from industry sources
• Maintain momentum across the pipeline by revisiting quoted, dormant, or stalled projects and capturing feedback or next steps
• Support wider commercial activity through CRM housekeeping, forecasting support, reporting, and preparation for client presentations