Orona Group
Sales Support Executive
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Orona
Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment, and replacement of lifts and escalators in all market segments.
Its vertical transportation solutions encompass innovative, pragmatic, and state-of-the-art technologies, giving the highest level of safety, and optimizes traffic management, available space, and travel comfort.
Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.
Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full-time employees make up the UK team, providing a wealth of skill, knowledge, and local market experience.
- 1 out of every 10 new lifts in Europe is an Orona lift
- 100 countries have Orona products installed
- 300,000 lifts worldwide with Orona technology
- We bring more than 25 million people every day to their destination
- Number 1 in production capacity in Europe for complete lifts
- 1st company in the sector worldwide certified in Ecodesign - ISO 14006.
More information at www.orona.co.uk
At ORONA, we are global leaders in the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps, and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
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The Role
We are looking for an experienced Sales Support Executive to join our modernization department in Sunbury delivering high-quality lift installations across regional sites.
We are seeking a detail-oriented and proactive individual to assist our national sales team in proactively contacting potential and existing customers, preparing tender paperwork, administrative support, and providing outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.
Key Responsibilities
- To identify and target new business opportunities
- To actively engage with new potential customers, establish early relationships, developing market opportunities to tender stage.
- To provide administrative support to the existing business sales team
- Assist the sales team with tender management, including drafting, reviewing, PQQs, and tracking supplier forms
- Provide support in preparing sales reports, presentations, and proposals.
- Maintain and update CRM systems with sales data, customer interactions, and contract details.
- Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
- Respond to customer inquiries and coordinate with the appropriate teams for resolution.
- Assist in coordinating logistics for sales meetings, demos, and client visits.
- Identify process improvements to enhance the efficiency of sales operations.
Skills
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritize tasks in a fast-paced environment
- Prepared to challenge, willingness to learn, using initiative
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If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.
Why Join ORONA?
We offer more than just a job — we offer long-term career development within a stable and growing company.
What We Offer
- Attractive Salary: Competitive pay that reflects your skills and experience
- Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
- Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
- Peace of Mind: Life Insurance to support you and your loved ones
- Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
- Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
- Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
- Eye Care: Eyecare vouchers to help keep your vision sharp
- Recognition for Longevity: Long Service Awards to celebrate your milestones with us
- Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
- Continuous Growth: Ongoing Training & Development opportunities to support your career journey
Join ORONA and be part of a company moving the world safely and efficiently every day.
Requirements
Previous experience within the building environment/construction is essential
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