Selecta
Sales Support Executive
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About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services.
We are hiring a Sales Support Executive to join our team. You will be responsible for supporting Selecta's business across one of our key four sales channels: Wholesale, Remote Sales, Field Sales, or National Accounts.
The Sales Support Executive plays a key role in adding value to our clients and supporting the wider sales function. The role is multi-faceted, with client contact, administration, reporting, and sales support all forming part of the position. Supporting the salesforce is essential to allow our teams more time in the field retaining clients, winning new business, and growing our existing customer base.
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK, we deliver a national service relied upon and trusted by approximately 3,500 businesses to provide quality beverages and snacks across a variety of locations, including workplaces, schools, universities, hospitals, and many more.
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Responsibilities
The Sales Support Executive will be responsible for:
- Site escalations and providing resolutions to sites
- Add Hoc Project work (for example, we currently do not have the machine locations listed on our systems; completing and updating this would help us significantly in running the account)
- Raising COFs
- Raising Credits
- Raising CRF's
- Communicating site installations, surveys, and sending RAMS
- Support in chasing debt and resolving invoicing
- Client Reporting
- Additional Projects
Requirements
- Experience in data analysis and presentation building.
- The ability to communicate oral and written information clearly, logically, and effectively to internal and external stakeholders.
- A strong desire to close deals and complete tasks.
- Excellent interpersonal skills with the ability to influence internal and external stakeholders at all levels.
- The ability to positively influence performance within an organisation.
- An analytical mindset with confidence working with reports, templates, and detailed information.
- Strong attention to detail.
- Confidence, self-motivation, and the ability to work independently when required.
- Experience in sales administration within a comparable industry or role.
- The ability to understand the financial impact of decisions and identify opportunities for the Selecta business.
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Benefits
What's in it for you?
- 25 days of annual leave plus bank holidays
- Life assurance equivalent to 2x your yearly salary
- Five weeks of occupational paid sick leave for added security
- Free parking at our Head Office and other depot locations
- Unlimited coffee and tea at our offices to keep you refreshed
- Clear career progression paths with development opportunities
- Strong leadership support to help you thrive
- Employee recognition scheme to celebrate your contributions
- Mental health and wellbeing support, including access to mental health first aiders
- Health Cash Plan
At Selecta, we are committed to equal opportunities, diversity, and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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