TasteTech
Sales Support Executive
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Description of Role
The prime objectives of the role are to:
Deliver, facilitate, and support with all commercial administrative duties in line with Sales Team. Working directly with the Senior Management Team (SMT), Sales Support Manager (SSM), Key Account Managers, New Product Development (NPD), Technical, Customer Services, and Supply Chain Manager.
Main Responsibilities of Job
- Commercial administrative support
- Sample requests
- Enquiries inbox management including initial response to all enquiries
- Account admin maintenance – SAP
- Raising customer quotations - SAP
- Managing freight quote request applications – Teams
- Full Account Manager duties for TasteTech house accounts
- Manage & Coordinate Business Development Manager emails to cover holiday and out of office periods
- NPD project requests for sample replenishment
- NPD applications dispatch
- Co-ordination of Sales Team BAU Projects and reporting including regular reviews and updates
- Event coordination including scoping, planning, and administration
- Coordinate sales team / cross-departmental meetings when required
- Support the Sales Support Manager in developing, delivering, and managing an efficient and effective system for producing and communicating Customer Contact Reports through the use of AI
- Support our external marketing team and assist in the coordination and implementation of marketing campaigns and strategies in line with our business plan objectives
- Collaborate with other teams to help improve cross-departmental working practices with a view to improving efficiency and communication both internally and for our external stakeholders
- Assist in the coordination of new and improved sales reports and customer analytical data
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- Responsible to: Sales Support Manager
- Liaison with: All personnel across the business as required
Specific Tasks / Skills / Responsibilities
- Good knowledge of all Microsoft programs (Word, Excel, PowerPoint) in administration skills
- Good communication skills
- Any other activities engaged in by TasteTech in the pursuit of its corporate aims and objectives
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