Airbnb
Sales Team Leader, EMEA (contract)
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This temporary assignment will be working at Airbnb, and may involve working at an Airbnb site, you will however be contracted through Magnit Global, a UK registered employment business with the company registration number 05537535.
Temporary work opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Sourcing is a service offered by Magnit Global that provides top talent directly to industry leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work.
About Airbnb
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.
Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
- Our community is based on connection and belonging.
- Our creativity allows us to imagine new possibilities for people.
- Our responsibility is to all of our stakeholders.
- It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
The Difference You Will Make
Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 9 categories (chefs, photography, massage, personal training, etc.) across 260 cities, with new offerings and locations dropping regularly in the Airbnb app.
We're seeking an experienced and strategic Sales Team Leader to own and scale our host acquisition engine across EMEA. This is an operations-first leadership role: you will design and run the systems, processes, and analytics that power a high-performing field sales team, directly managing the Sales team across the region. You'll be the force multiplier behind the Sales team, ensuring every agent is equipped, accountable, and firing on all cylinders.
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IMPORTANT - Hybrid role: Required to go to the office twice a week.
Responsibilities
- Sales Operations & Strategy: Design, build, and continuously optimise the acquisition engine — from lead generation frameworks and sales playbooks to pipeline management and conversion tracking.
- Team Leadership: Directly manage and develop a team of field sales agents (Market Managers) across EMEA markets, setting clear targets, KPIs, and performance expectations.
- Data & Analytics: Analyse sales performance data to identify trends, gaps, and opportunities — translating insights into actionable operational improvements and strategic recommendations for leadership.
- Process & Tools: Own and improve the CRM infrastructure, reporting cadences, and tooling that enable the field team to work efficiently and at scale.
- Cross-functional Collaboration: Partner with central teams (product, marketing, onboarding) to ensure the field team has the resources, messaging, and support needed to close and onboard hosts successfully.
- Market Insights: Aggregate and synthesise intelligence from across EMEA markets to inform regional sales strategy and surface meaningful feedback to internal stakeholders.
- Onboarding Excellence: Ensure consistent, high-quality onboarding processes are in place across markets, working with cross-functional teams to set new hosts up for success.
Qualifications
- 8+ years of experience in sales leadership, sales operations, or business operations — ideally within a marketplace, platform, or high-growth tech environment.
- Proven track record of managing and developing field sales teams, with the ability to lead across multiple markets simultaneously.
- Strong analytical mindset; comfortable working with data to diagnose performance, build dashboards, and drive decisions.
- Experience with CRM tools (e.g. Salesforce, HubSpot) and BI tools is a plus.
- Deep understanding of sales operations — pipeline management, conversion optimisation, territory planning, and performance frameworks.
- Excellent communicator and cross-functional collaborator, with the ability to influence without authority and align diverse stakeholders.
- A scrappy, solutions-oriented operator who thrives in fast-moving, ambiguous environments and knows how to build structure where none exists.
- Familiarity with EMEA market dynamics and the nuances of operating across diverse cultures and geographies.
- Passionate about Airbnb's mission to create belonging and economic opportunity for hosts.
- Experience with or understanding of the gig economy, small business owners, or side hustlers is a plus.
- Based in London with the ability to travel to key markets as needed.
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Our commitment to inclusion & belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
About Magnit Global
Magnit Global is a leading, global professional services and technology company. We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many more. To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion. As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.
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