Verint
Salesforce Administrator
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The Role:
We are seeking a highly experienced Salesforce Administrator to support and enhance our Salesforce platform. This role is ideal for a self-motivated professional with strong expertise in Salesforce Revenue Cloud Advanced (RCA), Salesforce CPQ, Flow automation, formulas, and a deep understanding of business processes.
As a key member of our global Salesforce team, you will work closely with stakeholders to translate business requirements into scalable Salesforce solutions.
Responsibilities:
- Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and data integrity.
- Build and optimize Salesforce Flows, validation rules, formulas, and approval processes.
- Manage and configure Salesforce RCA/CPQ including product bundles, pricing rules, quote templates, and guided selling.
- Translate business requirements into technical solutions using best practices.
- Work with cross-functional teams (Sales, Finance, IT, etc.) to support CRM processes and enhancements.
- Conduct impact analysis for new features and integrations.
- Support data migrations, imports, and exports using tools like Data Loader.
- Support system integration initiatives, including testing and user adoption.
- Monitor system performance and proactively address issues or inefficiencies.
- Document configurations, customizations, and processes.
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Essential:
- Solid hands-on Salesforce Administration experience.
- Proficient in Salesforce RCA and CPQ configuration, quoting process, and customizations.
- Strong experience with Flow Builder, formulas, validation rules, and declarative automation tools.
- Ability to read, interpret, and translate business requirements into Salesforce configurations.
- Excellent understanding of Salesforce best practices and platform limitations.
- Familiar with Salesforce standard and custom objects, security model, and reporting.
- Experience using Data Loader, Workbench, and other Salesforce tools.
- Salesforce Administrator Certification (ADM-201) required.
- Revenue Cloud Advanced and CPQ Certifications are a plus.
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