Salesforce Administrator

Stakeholder Support

• Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
• Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
• Advise stakeholders on the business and technical impacts of proposed Salesforce changes.

Data Management & Integrations

• Oversee data imports, exports and deduplication processes to maintain accurate, clean and reliable data.
• Implement and monitor data security controls, ensuring alignment with company policies, GDPR and relevant industry standards.

Continuous Improvement

• Stay up to date with Salesforce releases and new features, recommending enhancements that improve usability, adoption and business value.
• Identify opportunities to optimise business processes and workflows using Salesforce.

Platform Governance

• Own Salesforce release management, including sandbox strategy, testing, deployments and production releases.
• Establish and manage Salesforce DevOps practices, including version control, deployment pipelines, release branching, peer review and environment promotion controls.
• Maintain platform documentation, configuration standards and solution design documentation.
• Manage technical debt and ensure adherence to Salesforce best practices.
• Perform regular security health checks, permission audits and access reviews.
• Maintain Field Level Security, Permission Sets, Profiles and Sharing Rules.
• Support GDPR and audit requirements through appropriate platform controls.

Qualifications

• A proactive, positive and collaborative approach, with the resilience and ownership needed to support users, solve problems and drive continuous improvement.
• 3–5 years’ experience administering Salesforce in a business environment, ideally supporting Sales, Marketing, Customer Success or Revenue Operations teams.
• Salesforce Administrator Certification, such as Salesforce Certified Administrator or Advanced Administrator.
• Hands-on experience managing users, roles, profiles, permission sets, sharing rules, field-level security and data access controls.
• Experience creating and maintaining reports, dashboards, custom fields, automation and configuration changes that support business insight and operational efficiency.
• Experience with complex bi-directional integrations between Salesforce and third-party tools including HubSpot, Gong, Docu-Sign and many more.
• Understanding of marketing automation platforms and how they integrate with Salesforce to support lead management, campaign tracking and customer engagement.
• Experience supporting sales and marketing teams with CRM data quality, segmentation, lead routing and marketing campaign reporting.
• Strong analytical, organisational and problem-solving skills, with the ability to balance business requirements with governance, scalability and platform best practice.
• Excellent communication skills, with the ability to translate technical concepts into clear, business-friendly language.
• Experience delivering end-user training, documentation and change-management support.

Required Skills

• Certifications in Sales Cloud Consultant, Salesforce Business Analyst or other relevant Salesforce credentials.
• Experience with Sales Cloud, Service Cloud, Revenue Cloud or other Salesforce products.
• Experience with data and system migrations.
• Advanced knowledge of data governance, compliance practices and Salesforce security best practices.
• Experience leading and executing projects with go-to-market stakeholders.
• Experience with Salesforce release management, sandbox testing, deployment processes or DevOps practices.

Pay range and compensation package

• Hybrid working: 2 days per week in the office.
• Salary: £50,000–£60,000, dependent on experience, plus bonus.

Equal Opportunity Statement

Beacon is committed to diversity and inclusivity in the workplace.