In Technology Group
Salesforce Health Cloud Support Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Salesforce Support Analyst
Salary: £45,000-£50,000
Location: Currently fully remote (expected to move to hybrid, 2-3 days per week onsite)
Type: Permanent
We're looking for a Salesforce Health Cloud Support Analyst to join a growing team supporting a business-critical Salesforce environment.
This is a fantastic opportunity for someone with Salesforce Administration or Application Support experience who enjoys solving user issues, improving processes, and acting as the go-to person for the platform.
Unlike a traditional IT support role, you'll focus on supporting and developing the Salesforce platform while working closely with users across the business.
What you'll be doing
- Providing 1st and 2nd line support for Salesforce Health Cloud users.
- Troubleshooting and resolving platform issues.
- Managing user accounts, permissions and access.
- Supporting Salesforce configuration and administration.
- Gathering business requirements and recommending improvements.
- Creating reports and dashboards.
- Supporting platform enhancements and system changes.
- Working with technical teams to resolve more complex issues.
- Logging and managing work through Jira.
- Producing user documentation and delivering end-user training where required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we're looking for
- Commercial experience supporting Salesforce.
- Experience with Salesforce Administration.
- Exposure to Salesforce Health Cloud is highly desirable.
- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management.
- Experience using Jira or another ITSM/ticketing platform.
- Ability to prioritise workload and manage multiple requests.
- Salesforce Administrator certification would be advantageous.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Nice to have
- Salesforce Health Cloud experience.
- Experience working within healthcare or regulated environments.
- Business analysis or requirements gathering experience.
- Experience with Salesforce reports, dashboards and automation.
What's on offer
- £45,000-£50,000 salary.
- Flexible working.
- Opportunity to develop within a growing Salesforce function.
- Exposure to platform improvements and transformation projects.
- Excellent career progression.
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
LNKD1_UKTJ
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location