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Salesforce Marketing Cloud Specialist
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Salesforce Marketing Cloud Specialist
Location: Gaydon (Hybrid – 2 days onsite)
Rate: £27 per hour
Contract: 12 Months
Shape the future of customer engagement.
We're supporting one of the world's leading luxury automotive brands in the search for a Salesforce Marketing Cloud Specialist to join their global CRM team.
This is an opportunity to work on sophisticated, data-driven customer journeys, delivering personalised communications across multiple luxury brands using Salesforce Marketing Cloud.
Working within a collaborative international environment, you'll play a key role in designing, building and optimising customer lifecycle campaigns that enhance every customer interaction.
What You'll Be Doing
- Build, deliver and optimise customer journeys using Salesforce Marketing Cloud
- Develop automated campaigns using Journey Builder, Automation Studio and Email Studio
- Support the implementation of the global CRM contact strategy across multiple luxury automotive brands
- Deliver personalised omni-channel communications throughout the customer lifecycle
- Create audience segmentation and targeted communications using customer data
- Work closely with CRM, Digital, Data and Global Marketing teams to deliver engaging campaigns
- Monitor campaign performance and identify opportunities to improve engagement and conversion
- Support campaign testing, optimisation and continuous improvement initiatives
- Ensure consistent messaging and customer experience across all digital touchpoints
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What We're Looking For
We're looking for someone with hands-on experience using Salesforce Marketing Cloud who understands how to build engaging, personalised customer communications.
Essential Experience
- Hands-on experience with Salesforce Marketing Cloud (SFMC)
- Journey Builder
- Automation Studio
- Email Studio
- Audience segmentation and data-driven marketing
- CRM campaign planning and execution
- Customer journey mapping
- Lifecycle marketing
- Campaign reporting and optimisation
- Stakeholder management
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Nice to Have
- Mobile Studio or MobilePush
- Personalisation Studio / Interaction Studio
- SQL within Salesforce Marketing Cloud
- AMPscript
- Agile delivery environments
- Experience working within global marketing teams
- Luxury, Automotive, Retail, eCommerce or Travel experience
About You
You'll enjoy turning customer insight into personalised experiences and be passionate about delivering best-in-class marketing automation.
You're equally comfortable building campaigns yourself as you are working with marketing, digital and data teams to improve customer engagement.
If you're looking to work with a globally recognised luxury brand whilst developing sophisticated Salesforce Marketing Cloud campaigns, we'd love to hear from you.
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