AI-enabled Roadmap & Agentforce

• Drive adoption of Agentforce-based agents in Sales and Service Cloud contexts, partnering closely with business stakeholders, who retain final sign-off and accountability for deploying any customer- or business-facing agent into production.
• Maintain a working understanding of AI/agent governance considerations (data grounding, guardrails, observability) sufficient to identify and escalate risk early — while final production risk sign-off for business-facing agents sits with the business.

Your Profile

You think and act like a product owner, not a backlog administrator: you are comfortable defining what should be built and why, saying no to requests that don’t move the needle, and being held accountable for the outcome rather than just the output. You are equally comfortable operating at the level of business strategy and getting close enough to delivery detail to write or review a clear acceptance criterion. Experience managing distributed or offshore delivery teams — and the discipline that requires around clear, unambiguous requirements — is important, because ambiguity that would cost minutes to resolve locally can cost days across time zones.

You have strong, AI-literate product judgment: you can weigh the business value of an AI-enabled or agentic feature against its risk, and you are comfortable building that expertise on the job as Agentforce becomes part of the platform. Prior hands-on experience with Salesforce Agentforce or comparable agentic AI tooling is a genuine advantage but not a requirement.

Skills and Experience

• 6+ years in a product owner, product manager, or equivalent business-facing platform ownership role, ideally including accountability for a delivery roadmap through a distributed or offshore team.
• Strong working knowledge of Salesforce Sales Cloud and/or Service Cloud — to engage credibly with technical architects and challenge technical trade-offs, not necessarily hands-on configuration experience.
• Demonstrated experience prioritising competing stakeholder demands and defending trade-off decisions with senior stakeholders.
• Strong stakeholder management, negotiation, and communication skills — this is a core requirement, not an advantage.
• Experience writing or reviewing detailed acceptance criteria and user stories, and working with an offshore or nearshore delivery team.
• Strong product judgment on AI-enabled features — able to assess the value and risk of introducing AI/agentic capability into production. Hands-on Agentforce or agentic AI implementation experience is a plus, not a must-have.

This role offers the opportunity to define, own, and be genuinely accountable for how Salesforce — including its emerging agentic capabilities — delivers business value at Vizrt, with the authority to match that accountability.

Diversity at Vizrt

4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers’ customers are diverse, our customers are diverse, Vizrt gains strength from being diverse.

It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other’s stories, and we relish their telling.

Benefits

We offer a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
• Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance.
• Professional Development: Opportunities for ongoing training.

Join our team and take advantage of these benefits while working in a dynamic and supportive environment.

Recruitment Process

• Recruiter Screening
• Team Interview
• Case Interview
• Final Interview