SR2 Consulting | Certified B Corporation™
Salesforce Solution Architect
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£650–£750 per day | Outside IR35 | Long-term | London hybrid – 2–3 days onsite per week | ASAP start
S2R are seeking an experienced Solution Architect to support a major customer loyalty and rewards transformation programme. The role will focus on defining the end-to-end architecture across a Salesforce-led ecosystem, customer identity services, enterprise integrations, APIs and mobile experiences. You will operate within a complex multi-supplier environment, so strong senior stakeholder engagement, supplier management and the ability to drive architectural decisions will be essential.
Responsibilities
- Define and maintain the end-to-end solution architecture across the rewards portal and wider Salesforce ecosystem.
- Design integration patterns across Salesforce, customer identity, APIs, mobile applications and enterprise platforms.
- Translate business and technical requirements into scalable, resilient and maintainable solution designs.
- Define the architecture for SSO, customer identity integration and associated authentication journeys.
- Review and assure API designs, data flows, integration components and system dependencies.
- Support the design of mobile and in-app webview customer experiences.
- Produce architecture artefacts, solution options, design decisions and technical roadmaps.
- Coordinate suppliers, delivery partners and senior stakeholders to achieve alignment across the solution.
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Required Experience
- Proven experience working as a Solution Architect on large-scale digital transformation programmes.
- Strong experience designing Salesforce integration architectures.
- Experience across Salesforce Loyalty Management, Data 360, Marketing Cloud, Privacy Centre, MuleSoft, Agentforce or Salesforce Shield.
- Strong understanding of enterprise APIs, integration patterns and middleware technologies.
- Experience with SSO, customer identity, authentication and federation standards.
- Knowledge of loyalty, rewards, customer engagement or membership platforms.
- Experience designing mobile applications and in-app webview journeys.
- Strong senior stakeholder and supplier management experience within complex multi-vendor environments.
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