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Salon Supervisor & Receptionist, FASHION RETAIL ACADEMY
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London College of Beauty Therapy (part of Education for Industry Group)
Permanent
0.925FTE: 40 Hours Per Week, Term-Time Only
Working Pattern: 5 days per week, including Saturdays. The remaining working days will be agreed in line with salon and business needs.
LCBT Academy: 3-5 Fashion Street, London, E1 6PX
About EFI Group
EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.
About The Role
Join London College of Beauty Therapy’s commercial salon as a Salon Supervisor & Receptionist and play a key role in delivering an outstanding client experience. As the first point of contact for clients, you will manage reception services, bookings, enquiries, and day-to-day salon operations, helping to create a professional environment that reflects industry standards.
Working closely with salon and curriculum teams, you will support both the commercial success of the salon and the development of students studying Hair and Beauty programmes. By helping to create an authentic, real-world salon environment, you will enable students to gain valuable client-facing experience, develop professional and commercial skills, build their portfolios, and enhance their employability.
This is a rewarding opportunity to contribute to student success while ensuring a safe, inclusive, and professional environment for clients, students, and staff.
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About you:
Qualifications:
- Minimum Grade C/4 in English and Maths GCSEs or equivalent.
Experience:
- Experience of working in a customer-facing environment as a receptionist, front-of-house coordinator, or salon supervisor and experience handling cash, card payments, and daily financial reconciliation.
Expertise:
- Strong digital literacy with experience using salon booking software, point-of-sale (POS) systems, and Microsoft Office.
Skills:
- Outstanding interpersonal and verbal communication skills and the ability to support student learning and assessment activities, or willingness to undertake relevant training.
Values:
- Commitment to delivering excellent customer service and creating a safe, inclusive, and supportive environment for students, clients, and colleagues.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD.
- Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.
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Salary:
From £28,305 to £31,450 per annum 0.925FTE (pro rata 1FTE from £30,600 to £34,000), depending on qualifications and experience.
How to apply/Next Steps:
Click 'Apply for this job' to submit your application.
Closing Date: 8am on Tuesday 1 September.
Interviews/Recruitment Day:
Interviews will take place week commencing 7th September in-person at LCBT Academy: 3-5 Fashion Street, London, E1 6PX
More Information/Contact us:
For more information about the EFI Group, visit our EFI, LCBT websites and refer to the job description.
Please contact recruitment@efigroup.ac.uk for further information.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Thank you for sharing our values and commitment to student safety.
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