Dr. Martens plc
Samples Coordinator
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Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact.
We’re a thriving, values-driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.
At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.
WHERE YOU SIT
As our Samples Coordinator, you’ll be part of the GSC team working closely with brilliant people across the business and reporting into Global Production Planning Manager. You’ll be right at the heart of fast-moving projects that shape how we show up for our consumers - today and tomorrow.
WHERE YOU CONTRIBUTE
Coordinate end-to-end samples management to ensure timely creation, tracking, and delivery of product samples for GTM, market feedback, and quality review. This role supports consumer centricity by enabling on-time product storytelling and sell-in, while safeguarding data accuracy and cross-functional alignment across Sourcing, Product Development, Merchandising, and Markets.
Core Accountabilities
As our Samples Coordinator, you will be responsible for:
- Managing end-to-end sample operations, planning, and tracking sample requests across seasons, maintaining accurate records, raising purchase orders, and ensuring samples are delivered in line with key Go-to-Market milestones.
- Coordinating suppliers, logistics, and distribution, partnering with suppliers, freight partners, and distribution centres to manage sample production, shipping, receiving, and onward distribution while proactively resolving delays or issues.
- Maintaining accurate systems, documentation, and data, creating and updating records within PLM/ERP systems, ensuring documentation, specifications, packing information, and traceability are accurate, complete, and audit-ready.
- Driving operational performance and issue resolution, monitoring sample order progress, managing exceptions, supporting supplier invoice updates, tracking KPIs, and implementing corrective actions to improve service, quality, and delivery performance.
- Supporting cross-functional product and commercial activities, coordinating sample availability for showrooms, market meetings, wear testing, and other key business events, while working closely with Product, Merchandising, Suppliers, and Logistics teams to ensure a seamless sample management process.
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Key Skills & Capabilities
Put simply, the key things we’re looking for are:
- Strong sample operations expertise, with experience supporting product development, sourcing, and Go-to-Market processes, and a solid understanding of seasonal sample lifecycle management.
- Excellent organisational and operational skills, able to manage high volumes of work, balance competing priorities, and consistently deliver against deadlines with exceptional attention to detail.
- Strong systems and data capability, confident using PLM, ERP, and tracking tools to maintain accurate records, monitor sample progress, and ensure data integrity.
- Effective communication and stakeholder management skills, building strong relationships with global teams, suppliers, and logistics partners to coordinate activity and resolve issues quickly and collaboratively.
- A proactive, solutions-focused mindset, demonstrating ownership, strong follow-through, and an understanding that accurate, on-time sample delivery is critical to creating exceptional customer experiences and successful product launches.
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WHAT’S IN IT FOR YOU?
- Welcome free pair of Docs
- ‘Buy as you Earn’ Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
READY TO FILL YOUR BOOTS?
If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we’d love to hear from you.
Application closing date: Friday 21st of August 2026
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
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