IBU
Sap Finance Control Analyst
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Role: SAP Analyst – Finance Systems
Location: Milton Keynes
Role Overview
We are seeking an experienced SAP Analyst to join the ERP Product Group, with primary responsibility for supporting the organisation’s SAP Finance application landscape.
The successful candidate will provide day-to-day operational and BAU support across key Finance systems, including SAP S/4HANA, SAP BPC, and SAP BW/4HANA. This is predominantly a support-focused role rather than a project delivery position, requiring someone who is comfortable troubleshooting issues, supporting business users, maintaining system stability, and working across integrated SAP Finance applications.
Knowledge of SAP SuccessFactors would be advantageous but is not essential. The primary requirement is strong experience within an SAP Finance systems environment.
Key Responsibilities
- Provide day-to-day BAU and operational support for SAP Finance applications, primarily S/4HANA, BPC, and BW/4HANA.
- Investigate, troubleshoot, and resolve functional and system-related issues raised by Finance users.
- Manage incidents, service requests, and application support activities in line with agreed service levels.
- Support the stability, availability, and effective operation of the SAP Finance landscape.
- Work closely with Finance stakeholders to understand issues, identify root causes, and coordinate appropriate resolutions.
- Liaise with internal SAP teams, technical specialists, and third-party suppliers where required.
- Support Finance processes and associated integrations across the SAP landscape.
- Assist with system configuration, testing, maintenance, upgrades, and minor enhancements where appropriate.
- Perform impact assessments and support change requests affecting Finance applications.
- Maintain accurate system documentation, support procedures, and knowledge articles.
- Monitor recurring issues and identify opportunities to improve system reliability and user experience.
- Collaborate closely with other ERP and Finance analysts to ensure effective knowledge sharing and continuity of support.
- Provide support for month-end, year-end, and other business-critical Finance activities where required.
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Essential Skills & Experience
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- Strong experience working as an SAP Analyst, SAP Finance Analyst, SAP Support Analyst, SAP Application Analyst, or in a similar position.
- Good functional understanding of SAP Finance / SAP FI processes.
- Hands-on experience supporting SAP S/4HANA within a Finance environment.
- Experience with SAP BPC (Business Planning and Consolidation).
- Experience or good working knowledge of SAP BW/4HANA / SAP BW.
- Strong background in BAU, application support, production support, or operational support.
- Experience investigating and resolving SAP incidents and application issues.
- Ability to understand integrations and dependencies between SAP Finance applications.
- Strong analytical and problem-solving capabilities.
- Excellent communication skills with the ability to work effectively with Finance users, technical teams, and senior stakeholders.
- Ability to prioritise multiple incidents and support requests within a business-critical environment.
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