Akkodis
SAP Hypercare Support Specialist PP, MM, QM
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Representative Hypercare Specialist
Start: April 2027
Duration: 12 Months + Extensions
Location: Broughton, North Wales (Onsite)
Rate: £500-550 per day Outside IR35
Role Overview
SAP-certified Hypercare / Level 1 Support Specialist with demonstrable SAP S/4HANA functional experience in PP / Manufacturing and/or MM / QM, aligned to shop-floor manufacturing, Supply Chain/Logistics, and Quality processes. Strong experience of on-site floorwalking/user support, issue clarification, incident triage, ServiceNow ticket creation, and escalation is required. Experience operating within shift-based/24x7 Hypercare environments and complex manufacturing is highly desirable; aerospace/Airbus experience is advantageous. Airbus has confirmed that Hypercare is Level 1, SAP-focused, requires on-site presence, and expects coaches to clarify issues at the workplace before jointly raising tickets where escalation is required.
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Bid-Stage Opportunity
This role forms part of an active Akkodis consulting bid and is subject to the successful outcome of the bid process. We are currently identifying suitable contractors to form the proposed delivery team for an April 2027 start. If successful, you would be expected to take up the contract and work as part of the Akkodis delivery team supporting the client. Shortlisted candidates may also be asked to support a final client presentation or solution discussion as part of the bid. This would be discussed with you in advance and agreed before proceeding.
By applying, you confirm that you understand the role is subject to the bid outcome and are comfortable potentially supporting the final bid stage.
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About the Employers
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provides a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role, your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement, which explains how we will use your information, is available on the Modis website.
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