Naylor Powell Estate Agents, Letting Agents & Property Managers
Saturday Administrator
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Company Description
Naylor Powell Estate Agents, Letting Agents & Property Managers is an independent property agency with offices across Gloucestershire, including Hucclecote, Gloucester Docks, Newent, Stonehouse, and Hempsted. The team is passionate about the local property market and is committed to exceeding client expectations in both sales and lettings. Naylor Powell invests in continuous training and development to ensure team members provide experienced, professional, and trustworthy advice. With branches positioned throughout the county, the company has strong, area-specific market knowledge that supports high-quality, tailored service for clients.
Role Description
The Administrator will support the smooth day-to-day running of the office, handling a range of administrative and customer service tasks. Responsibilities include:
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- Managing incoming calls and emails
- Maintaining accurate records and documentation
- Preparing property brochures and marketing materials
- Updating internal systems and databases
- Coordinating appointments
- Supporting team members with sales and lettings administration
- Ensuring all office processes are followed efficiently
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This is a part-time, every Saturday, on-site role based in Hucclecote, working closely with colleagues to provide a professional and responsive service to clients.
Qualifications
- Strong administrative skills, including data entry, document management, and record keeping.
- Proficiency with office software (e.g., Microsoft Office suite), email systems, and basic CRM or property management platforms.
- Effective communication and interpersonal skills to interact professionally with clients, colleagues, and external partners.
- Excellent organizational and time-management abilities, with attention to detail and accuracy in all tasks.
- Customer service skills, with a friendly, professional approach and the ability to handle enquiries in person, by phone, and in writing.
- Ability to work collaboratively in an office environment, using initiative and maintaining confidentiality where required.
- Previous experience in administration, property, or a related office-based role is beneficial.
- Basic understanding of estate agency or lettings processes is an advantage, with willingness to learn and develop.
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