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Knight Frank

Saturday Assistant

Bath
Posted about 15 hours ago
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Job: Saturday Assistant

Location: Knight Frank Bath, BA1 2JQ


Job Title: Saturday Assistant
Type: Full Time (Saturdays 9am-2pm)
Salary Range: Competitive
Division: Residential
Sub Division: Country Business
Department: South West
Location: Bath


About the Role
Our Bath Residential Sales team is currently looking for a Saturday Assistant to provide administrative, clerical, and secretarial services, along with client liaison in the office.

You will be an ambassador for the office and responsible for answering the telephone, dealing with clients, making appointments, and managing the diary accordingly, along with welcoming those coming into the office.


About Knight Frank
Founded in 1896 and headquartered in London, Knight Frank is one of the world's leading independent real estate consultancies. Our UK business brings together a network of experts to provide clear, personalized, and professional advice across all areas of property. With a culture built on collaboration, high performance, and genuine passion, we are committed to delivering exceptional service and helping our clients achieve their property goals.

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£35,000/yr

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At Knight Frank Bath, we combine over 25 years of local expertise with the strength of a globally recognized property brand. Based in the heart of this iconic spa city, our team provides expert guidance across residential sales, planning and development, valuations, mortgages, and financing. Whether supporting local buyers and sellers, those relocating, or property investors, we pride ourselves on delivering a tailored and professional service at every stage of the property journey.


Responsibilities

  • Look after visitors to the office.
  • Conduct telephone conversations in a professional and helpful way.
  • Make full and accurate notes of relevant telephone calls and conversations and ensure that they are actioned or passed on to the appropriate colleague without unnecessary delay.
  • Be aware of current transactions to ensure that the best possible service is provided to clients and the public.
  • Provide a service to the principle that includes:
    • The diary being kept up-to-date,
    • Appointments being made and advising them promptly and efficiently,
    • Any other activities delegated from time to time.
  • Assist other members of the office on team tasks to maintain the best possible service to the public.
  • Be personally responsible for the following procedures and ensure that they are actively and effectively dealt with by a nominated colleague if absent:
    • Computerised Contacts Register,
    • Arrange viewings/appointments,
    • Providing support and information for the Viewing Assistants and organize their viewing information for the next day,
    • Manage applicants,
  • Understand how to complete all other office tasks in order to be able to deputise effectively for colleagues in their absence.

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Personal Experience and Skills

  • Good IT skills essential
  • Web/email literate
  • Word/Excel
  • Office experience would be helpful but not essential
  • Property experience would be helpful but not essential

Aptitudes/Skills Required

  • Personable, friendly disposition
  • Literate and numerate
  • Interest in property
  • Organized and flexible, hands-on person
  • High standard of English grammar and spelling, and presentation of work
  • Attention to detail
  • Dedication, loyalty, diligence, and efficiency
  • Punctuality
  • The flexibility to adapt to all tasks within the office and the willingness to assist others
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Skills

Administrative Support
Client Liaison
Diary Management
Telephone Handling
IT Skills
Microsoft Word
Microsoft Excel
Email Literacy
Customer Service
Organization
Attention To Detail
English Grammar

Location

Bath, England, United Kingdom

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