RODGERS ELECTRICAL SERVICES LIMITED
Scheduler
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Job Title: Planner/ Scheduler
RES are seeking a detail-oriented and proactive Planner/ Scheduler to join our team. The ideal candidate will play a crucial role in optimising our operational processes, ensuring that all planning and scheduling activities align with internal and external customer operational goals. A team player with a strong understanding of MS packages and job management systems.
Familiarity with MS Outlook, Excel & Word are essential, with experience in Simpro and other scheduling software highly desirable.
Responsibilities
- Answering telephone and general office duties.
- Log and respond to customer job requests/enquiries.
- Contact tenants/customers to book engineers appointments by telephone and letter, assisting with the preparation and issue of the letter runs.
- Manage Engineers diaries/issue daily running sheets detailing jobs to attend.
- Update job management systems/excel spreadsheets with job status, completed, abort or reschedule.
- Monitor inventory levels and coordinate with procurement to ensure timely availability of materials.
- Prepare reports on scheduling performance and present findings to management for continuous improvement.
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Requirements
- Proven experience in planning or scheduling with minimum 5+ years experience. It would be advantageous if you had previous experience of planning within a social housing environment.
- Strong communication skills with a professional manner working in a team environment.
- Excellent organisational skills and attention to detail.
- Ability to work collaboratively in a team-oriented environment while managing multiple priorities.
- Strong communication skills, both verbal and written, to effectively liaise with customers and the RES team.
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Salary: £32-£33k per annum dependent upon experience
If you have the skills required for this role, please apply via this ad or send your cv to contact@rodgerselectrical.co.uk
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