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Huntress is currently recruiting for a Planner / Scheduler / Coordinator to join our client's Planning, Scheduling & Dispatch team based in Maidstone.
This is an excellent opportunity to become part of a busy and dynamic department. We're looking for someone who is highly organised, able to prioritise effectively, and thrives in a fast-paced environment. Full training will be provided.
Key Responsibilities
- Schedule both reactive and planned works for field-based operatives using a range of workforce management systems.
- Communicate regularly with operatives to ensure jobs are completed efficiently and remain on schedule.
- Monitor service levels, response times, and SLAs, ensuring all work is delivered within agreed timescales.
- Identify potential scheduling issues or delays at an early stage and escalate where necessary.
- Support the smooth day-to-day coordination of field operations across the UK.
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About You
- Strong organisational and problem-solving skills with the ability to think quickly under pressure.
- Confident using Microsoft Office and capable of learning new systems and processes quickly.
- Previous experience in customer service, scheduling, planning, coordination, or administration would be advantageous.
- Excellent attention to detail and accurate data-entry skills.
- Able to manage competing priorities and work effectively to deadlines.
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