Beebe Healthcare
SCHEDULER I - BEEBE GASTROENTEROLOGY LEWES
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Why Beebe?
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Benefits
In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:
- Sign-on and Referral Bonuses for select positions
- Tuition Assistance up to $5,000
- Paid Time Off
- Long Term Sick accrual
- Employer Contribution Plan
- Free Short and Long-Term Disability for Full Time employees
- Zero copay for drugs on prescription plan for certain conditions
- College Bound 529 Savings Plan
- Life Insurance
- Beebe Perks via Work Advantage
- Employee Assistance Program
- Pet Insurance
Overview
Responsible for scheduling office appointment's, collecting patient information including insurance/demographics and answering questions to the best of your ability.
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Responsibilities
- Able to answer all phone calls within 30 seconds.
- Obtain demographics and insurance information/verification and enter into the electronic medical record accurately.
- Demonstrates proficiency with scheduling guidelines and departmental protocols. Obtain accurate reason for visit information.
- Use scheduling matrix when applicable to assure patients are scheduled in appropriate time frame.
- Advise patients of scheduled appointment and arrival times. Provide directions if necessary.
- Triage calls and forward accurate information to clinical staff or provider. Such as but not limited to: reason for call, problems patient may be experiencing, medication patient may be taking, date of future appointment.
- Responsible to attend department meetings, open and read emails daily, bring to the practice manager any scheduling issues and patient concerns.
- Ability to multi- task, change priorities, adjust to change and handle stress.
- Must consistently communicate with patients in a professional manner.
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Qualifications
Two years hospital or physician office setting with scheduling experience preferred, knowledge of medical terminology.
High school graduate or equivalent.
Competencies Skills
- Clear Communication Skills Both Written And Verbal
- Knowledge Of Basic Computer Programs
- Able To Keep Confidential Information Regarding Patients, Team Members
- Able To Withstand Crisis Situations
- Has Skills To Provides Customer Service To Patients, Team Members And Visitors
Credentials
Education
Essential:* High school graduate or equivalent
Pay Range
Entry USD $17.00/Hr.
Max USD $26.35/Hr.
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