Sanctuary Group
Scheme Manager - Part Time
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Scheme Manager – Part Time
Stonehurst, Stockport
£17,601 - £18,154 per year
25 hours per week – Monday to Friday
We have an opportunity for a Scheme Manager to join our team in Stockport. In this role you will act as the driving force on our customer journey creating a seamless and welcoming experience from first contact to settling into our vibrant community in South Manchester.
Role Overview
The role of Scheme Manager will include:
- Promote resident involvement and provide information on local community services and agencies
- Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services
- Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group’s customers
- Effectively manage relationships with key stakeholders, service providers including contractors and residents
- Coordinate the delivery of local services to ensure the scheme(s) are maintained and kept clean and secure, in accordance with Group standards and lease obligations
Skills and Experiences
- Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
- Strong Interpersonal and organisational Skills with fantastic attention to detail
- Excellent communication skills across all mediums including face to face, written and digital
- Empathetic with a customer focus
- Ability to build strong communities through customer stakeholder and partnership engagement
- Previous experience dealing with conflict resolution
- Travel is a requirement of the role, therefore a full valid driving licence is essential
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Why Work for Us?
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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Role salary is £17,601 (rising to £18,154 after 12 months, subject to satisfactory performance)
The full time equivalent salary for this role is £26,415 based on 37.5 hours per week rising to £27,232 after 12 months service and subject to satisfactory performance
View the job profile (if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 13 October 2026
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – housing.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at www.sanctuary.co.uk/join-our-team
We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Association, an exempt charity.
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