Southampton City Council
School Travel Team Leader - Passenger Assistants
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
School Travel Team Leader – Passenger Assistants
We have an exciting opportunity for a School Travel Team Leader – Passenger Assistants to join Southampton City Council (SCC) in the School Travel Service.
About The Team
The School Travel Service arranges and oversees School Travel support to eligible individuals in both Mainstream and Specialist Educational Settings. The role will manage our Passenger Assistants in delivering their roles on a daily basis alongside the existing School Travel Team Leader – Passenger Assistants.
About The Role
- Day to day team management of School Travel Service staff ensuring a highly motivated and well-coordinated team deliver a safe, effective, efficient, and sustainable operational service.
- Recruitment, training, and wellbeing of Passenger Assistants who support clients with their travel arrangements, ensuring sufficient trained Passenger Assistants are available to deliver the service.
- Proactively seek to develop the team and their working practices and processes to ensure continuous improvement.
- Work closely with other integral Council services, such as HR, to ensure effective management of and support to a large number of remote staff.
- Play a significant role in developing an environment where Southampton is chosen over other cities as a place to work and reside.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
For further information about this role, please view the job description.
About You
- Previous experience of Managing a large number of remote staff
- Exceptional relationship building skills
- Excellent Communication Skills, both written and verbal.
- Excellent Level of IT literacy.
- A data driven approach to planning and optimization
- Understanding of budget management and operating in accordance with financial policy and requirements.
What We Can Offer You
- Salary: The salary band for this role is £37,280 - £40,778 per annum. The starting salary is £37,280 with annual progression through the salary bands.
Here at SCC we have a range of different benefits, a few examples can be found below.
- Excellent Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders, and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For further information on our benefits package, please visit SCC Benefits.
If you feel you have the necessary background, experience, and skills to undertake this role, we would like to hear from you.
Contact Details For Informal Discussion
For further information and details regarding the School Travel Team Leader – Passenger Assistants, please contact Chris Russell, Travel Manager on
Interview Information
Please note that interviews are scheduled for w/c 7th September 2026 to be held in person at Civic Centre, Southampton, SO14 7LY.
Email: Recruitment contact details:
Tel: 023 8083 4033
For more information about SCC, please visit SCC.
Follow us on social media for regular updates on our featured jobs and latest news.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills