Kuehne+Nagel
Sea Logistics Operational Care Specialist - Revenue Care (Export)
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It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Are you detail-oriented, analytical and passionate about improving processes?
As a Sea Logistics Operational Care Specialist – Revenue Care (Export), you'll play a vital role in ensuring the accuracy of supplier invoices and supporting the smooth running of our operational finance processes. Working closely with internal teams, suppliers and stakeholders, you'll identify opportunities for continuous improvement, resolve invoice exceptions and help deliver efficient, high-quality service across our Sea Logistics operations.
How you create impact
- Analyse supplier invoices that require manual intervention, identifying the root cause of exceptions and driving improvements to reduce future issues.
- Monitor and manage invoice disputes, ensuring records are accurately maintained and actions are completed in a timely manner.
- Work collaboratively with operational teams, suppliers and internal stakeholders to resolve financial queries and improve processes.
- Escalate high-priority issues where required, helping to minimise operational and financial risk.
- Ensure financial procedures, internal controls and company policies are consistently followed, including compliance with QSHE standards.
- Build strong working relationships with suppliers and colleagues to support effective communication and collaboration.
- Identify opportunities to improve efficiency and contribute to a culture of continuous improvement.
- Support the wider Operational Finance team with additional tasks and projects as required.
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What we would like you to bring
- At least 5 years' experience in freight forwarding or logistics, ideally with a focus on Sea Logistics.
- Excellent attention to detail and the ability to analyse information accurately.
- Strong organisational and time management skills, with the ability to prioritise competing workloads and meet deadlines.
- Excellent communication and interpersonal skills, with the confidence to work effectively with colleagues and suppliers.
- A proactive approach to problem-solving and continuous improvement.
- The ability to work independently whilst also contributing positively as part of a team.
- Good IT skills and confidence using operational systems and Microsoft Office applications.
- Knowledge of Sea Logistics products, services and operational processes would be an advantage.
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What's in it for you
When you join us, you'll become part of a collaborative and supportive global organisation where your ideas and expertise are valued. You'll have the opportunity to work with experienced colleagues, contribute to meaningful process improvements and develop your skills within Operational Finance and Sea Logistics. We are committed to supporting your professional development and providing opportunities to grow your career in an environment that encourages collaboration, innovation and continuous learning.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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