Tiffany & Co.
Seasonal Workshop Technician - London Service Centre (Dartford)
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Position Overview:
At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
Role Description:
The Seasonal Workshop Technician will complete a variety of technical tasks including Finishing, Machine Engraving, and Quality Assurance based on production needs in our service center in Dartford. The Workshop Technician contributes to production excellence and service levels through focus and attention to detail, operational excellence, and the use of workshop equipment.
Key Competencies:
- Attention to Detail: Demonstrates focus, displays precision, models efficiency.
- Technical Expertise: Demonstrates technical aptitude, applies learned skills, supports continuous improvement.
- Quality Focus: Strives for quality, identifies defects, measures outcomes.
- Collaboration: Collaborates with team members, supports colleagues, communicates effectively.
- Execution: Delivers results, meets deadlines, adheres to standards.
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Key Responsibilities:
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What You Will Do:
- Support order flow and organise workshop orders, ensuring they’re sent to the relevant department.
- Perform final finish and cleaning tasks on various materials, identifying and addressing any defects.
- Operate machine engraving equipment to customise products.
- Conduct quality inspections to ensure products meet our standards.
- Maintain a safe and organized workspace.
- Follow all safety guidelines and wear appropriate protective equipment.
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Service Excellence:
- Contribute to a level of quality that clients value and production that distinguishes Tiffany & Co. from the competition. Follow established procedures to ensure accuracy and consistency in all tasks.
- Adhere to standards as an integral part of various workshop servicing tasks to support efficient completion of orders.
- Create quality in Tiffany & Co. products through delivering excellent workmanship at all times.
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Teamwork, Collaboration, and Communication:
- Contribute to the success of the department through developing and maintaining effective working relationships and strong communication within the immediate team and key business partners.
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Efficiency and Productivity:
- Provide efficient and timely completion of assigned tasks, adhering to production schedules and quality standards.
- Maintain equipment and work areas in accordance with safety guidelines.
- Display adaptability in a multi-tasking environment to support workshop processes.
- Consistently meet departmental KPIs.
Required Qualifications/Primary Job Requirements:
- Detail-oriented with a commitment to quality.
- Ability to follow instructions and work independently.
- Familiarity with workshop tools and equipment.
- Must have authorization to work and remain in the UK.
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