Network Rail
Section Administrator [Off Track]
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Who We Are
Network Rail operates and maintains the railway infrastructure. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us and you matter to millions.
In the North West & Central Region, we're proud to be building a workforce that reflects the diverse communities we serve. We know that inclusive teams make better decisions, drive innovation, and help us create a safer, more accessible railway for everyone. Even if you don't meet every single requirement, we encourage you to apply. If you're passionate about making a difference and believe you have the skills or potential to thrive in this role, we'd love to hear from you. We're committed to creating an open, supportive environment where everyone feels they belong. Your unique perspective and experience could be exactly what we need to keep Britain moving safely and sustainably. Discover more about our commitment to Equity, Diversity and Inclusion at Network Rail Equity, diversity and inclusion - Network Rail.
About The Role
Central Route is the Heart of Britain's Railway. More than a million people rely on our route every week, and we help transport nearly a million tonnes of freight every month. But we are more than just tracks and trains, we are a catalyst for jobs and opportunities, a connection to leisure and time with family and friends, and a foundation for communities and neighbourhoods.
We are a key part of the national network, with Birmingham New Street - the busiest station outside of London and the hub of the railway - connecting England, Scotland and Wales, with hundreds of services arriving and leaving every day.
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As a Section Administrator within our Off-Track team, you'll be a valued member of a supportive and collaborative team, helping to keep operations organised, efficient, and running smoothly. Working closely with the Section Manager and colleagues across the section, you'll play an important role in ensuring the team has the information, resources, and administrative support it needs to succeed.
This is a varied role that offers plenty of opportunity to use your organisational skills, attention to detail, and initiative. You'll enjoy working across a range of activities, building strong relationships with colleagues, and taking pride in keeping processes running effectively behind the scenes.
Your responsibilities will include:
- Managing rosters and timesheets
- Maintaining accurate systems, databases, and records
- Opening and closing work orders
- Supporting the administration of the assessment-in-line process
- Maintaining well-organised filing systems, ensuring confidentiality is always upheld and safety-critical documentation is managed correctly
Day to day, you'll provide proactive support to the Section Manager, helping to coordinate tasks, maintain accurate information, and ensure key administrative processes are completed efficiently. You'll also work closely with other Section Administrators, sharing knowledge, supporting one another, and contributing to a positive team environment.
If you enjoy being organised, working collaboratively with others, and knowing that your contribution helps a wider team perform at its best, you'll find this a rewarding role where your support and attention to detail make a real difference every day.
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Salary: circa £25,409
Closing date: 1st September 2026. Late applications will not be accepted.
Benefits
We know how important it is to feel supported, both in and outside of work. That's why we offer a comprehensive range of benefits designed to help you thrive:
- Generous annual leave (28 days plus bank holidays, contract dependent), with the flexibility to buy or sell additional days to suit your lifestyle
- A market-leading defined benefit pension scheme, helping you plan confidently for the future
- Up to 75% subsidy on rail and underground season tickets, making your commute more affordable
- Up to 75% off leisure travel (discretionary), so you can explore more for less
- Interest-free loans for travel and car park season tickets
- Access to a range of discounts at stations with your Network Rail pass
- Flexible and hybrid working options to help you achieve a healthy work-life balance
- Dedicated volunteer leave, giving you time to make a positive difference in your community
- A range of wellbeing benefits including a healthcare scheme, GymPass discounts, and a cycle-to-work programme
- Generous maternity, paternity, and adoption leave, supporting you through life's most important moments
Your Experience And Skills
We're looking for someone who is motivated by making a real impact and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll bring:
- Experience of clerical support and office management
- Excellent time manager
- Knowledge of relevant IT systems
- Ability to work on own initiative
- Excellent interpersonal, communication and organisation skills
Alongside this, it would be great if you also have:
- Knowledge of operational railway environment
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