Security Administrator

Main Duties and Responsibilities

Operations and Service Delivery

• Co-ordinate the rota for the on-duty staff team who fulfil day-to-day security operations across the University estate, ensuring patrols, surveillance, and incident response are recorded efficiently.
• Monitor the daily logs and ensure incidents are closed and any actions reported as necessary to allied services and departments.
• Undertake any monthly payroll or similar administrative requirements, e.g., overtime payments.
• Support the Security team in any emergency response or serious incident management, and escalation in accordance with the University’s Major Emergency Plan.
• Ensure regular checks are conducted on University spaces, doors, and buildings, and process any issues arising from those checks.

Compliance and Standards

• Generate reports to support the Security manager in ensuring that all staff have completed both mandatory and supplementary training.
• Maintain accurate incident logs and administrative records, ensuring all reports are filed in a clear, auditable format.
• Document and monitor Standard Operating Procedures, risk assessments, and safe systems of work.
• Ensure digital records are collated for both internal and external audits to support standard operating procedure and confirm completion of daily/weekly/monthly checks.

Systems and Equipment

• Act as the departmental administrator for the ISAAR system and produce summary reports of incidents on a periodic basis.
• Co-ordinate any planned or reactive maintenance of all security-related equipment, including CCTV, body-worn video equipment, radios, vehicles, and access control systems.
• Be the departmental administrator for SALTO key access requests, including assisting with out-of-hours requests.
• Manage procurement, inventory, and issue of uniforms, PPE, and operational supplies.
• Liaise with the University Fleet Manager to ensure Security vehicles and drivers are safe and legal.

Stakeholder Engagement

• Act as a first point of liaison with University departments, contractors, police, and emergency services.
• Maintain confidentiality and safeguard sensitive information in accordance with University policy and the needs of external stakeholders.

Other Duties And Responsibilities

• The post holder will be expected to undertake some related tasks to support the data capture and reporting across the wider Campus Services group of services, particularly Facilities.
• The post holder will be expected to participate in performance review and developmental activities.
• The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy, and the University’s Welsh Language Policy and the Welsh Language Standards.
• The post holder has a general and legal duty of care in relation to health, safety, and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students, and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures, and risk assessments.
• The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.

Person Specification

Essential

Qualifications/Training

• 2 AS Levels or 1 A Level or NVQ level 3 in a relevant subject area or equivalent experience in a similar role.

Experience/Knowledge

• Proven experience dealing with data sets and using them to produce management reports from a range of systems.
• Experience of processing day-to-day business activities such as payroll and rostering.
• Experience of raising purchase orders and related procurement tasks.
• Experience of monitoring planned maintenance and work activities against a schedule and reporting exceptions.
• Understanding of health and safety, risk management, and safe working practices.

Skills/Abilities

• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Excellent IT skills, particularly with Microsoft Office including PowerBI.
• Ability to work independently, use initiative, and lead by example.

Other

• Flexibility to work unsociable hours as needed, including on occasion, evenings and weekends.
• Highly customer-focused with a commitment to service excellence.
• Full UK driving licence in order to drive University vehicles across the whole campus.

Desirable

• Hold or being willing and able to obtain upon commencement, an SIA Door Supervisor licence.
• NVQ level 4 in a relevant subject area.
• IOSH Managing Safely qualification, or willingness to work towards.
• The ability to communicate in Welsh is desirable.
• Experience in higher education or similar institutional settings.
• Experience of working in a regulated or security setting.
• Experience of working in a 24/7/365 service area.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimize their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and