Wilson James
Security Controller
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Permanent
Location: Norton Folgate, London, E1
Hours: 4 on 4 off, 07:00 - 19:00 and 19:00 - 07:00, average 42 hours a week
Pay: £16.09 per hour
Join Our Team as a Security Controller!
We are seeking a highly motivated and vigilant Security Controller to join our team at Norton Folgate. This is a critical position responsible for delivering the command-and-control function through fire control room systems, processes, and procedures, ensuring the highest standards of fire safety and emergency response across the site.
The successful candidate will provide proactive fire oversight, coordinate emergency responses, support security operations, and undertake digital fire patrol monitoring to complement on-site security personnel. Working in a fast-paced environment, you will play a key role in identifying, controlling, responding to, and reporting fire-related incidents and risks while maintaining strong communication with internal and external stakeholders.
This role requires excellent situational awareness, strong decision-making abilities, and a proactive approach to risk management.
About The Role
As a Security Controller, you will be responsible for:
- Monitoring and operating fire control room systems to maintain effective command and control of fire safety operations.
- Conducting proactive digital fire patrols and surveillance to identify potential fire risks, hazards, and suspicious activity.
- Coordinating emergency responses in accordance with site fire response and rescue plans.
- Maintaining continuous communication with security teams, contractors, management, and other control rooms.
- Responding promptly to fire alarms, incidents, and emergency situations, ensuring appropriate escalation procedures are followed.
- Producing accurate incident reports, logs, and records of all fire-related activity.
- Delivering comprehensive shift handovers, ensuring critical site information is communicated effectively between teams.
- Supporting the enforcement of fire safety procedures and contribute to the ongoing protection of people, property, and assets.
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Why Join Us?
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Progression opportunities – many of our team go on to senior and site management roles
- A welcoming, respectful team culture
- Uniform and full induction provided
- Cycle to Work scheme
What We Are Looking For
- Previous experience within a control room, security operations, fire safety, emergency response, or similar environment.
- Strong understanding of command-and-control processes and incident management procedures.
- Excellent verbal and written communication skills with the ability to communicate confidently at all levels.
- Exceptional attention to detail and the ability to identify risks and threats proactively
- Ability to remain calm under pressure and make quick, effective decisions during emergency situations.
- Strong IT skills and experience using monitoring, CCTV, alarm, or control room systems.
- Proven ability to build effective working relationships with multiple stakeholders and work collaboratively within a team.
- Flexibility to work a 4 on 4 off shift pattern, including days, nights, weekends, and public holidays.
Interested? Apply now and secure your future with us!
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Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Wilson James is an equal opportunities employer
and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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Location
15 Norton Folgate, London, E1 6DB
15 Norton Folgate, London, United Kingdom, E1 6DB
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