Job Summary

We are seeking a proactive, level-headed and professional Security Officer to help protect our visitors, employees, buildings and assets while delivering excellent customer service.

As a visible and approachable member of the security team, you will:

• Welcome and assist visitors
• Enforce site security procedures
• Respond appropriately to incidents

The successful candidate will be polite, vigilant and dependable, with the confidence to manage challenging situations calmly and professionally.

Responsibilities

• Conduct regular foot and mobile patrols of designated internal and external areas, maintaining a visible and effective security presence.
• Monitor access points and help prevent unauthorised entry.
• Welcome employees, contractors, guests and visitors, ensuring they follow the required security procedures.
• Conduct searches and contractor permit checks in accordance with client requirements.
• Monitor CCTV from the control room, review incident footage and provide appropriate advice and guidance.
• Respond to alarms and dispatched calls, assess situations and take appropriate action to resolve security concerns.
• Manage conflict calmly and professionally, using de-escalation techniques whenever possible.
• Maintain accurate shift logs and incident reports, promptly communicating any irregularities to management.
• Enforce site rules, regulations and safety procedures.
• Liaise with local law enforcement and emergency services when required.
• Complete locking and unlocking duties at properties across the site.
• Address parking-related issues.
• Operate and maintain security equipment and vehicles safely and responsibly.
• Provide helpful, professional assistance to employees, contractors, guests and visitors.
• Support the Supervisor with campus engagement activities.