Kingdom Services Group Ltd
Security Officer
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Location: Capitol Shopping Centre, Queen Street, Cardiff, CF10 2HQ
Pay Rate: £12.71 per hour
Hours: From 42 hours per week
Shift Pattern: 5 out of 7 days, including weekends and bank holidays as required.
The Site Operates 24 Hours a Day, 7 Days a Week. Successful Candidates Must Be Flexible To Work a Combination Of The Following Shifts
- 07:00 - 14:00 (7 hours)
- 07:00 - 19:00 (12 hours)
- 14:00 - 21:00 (7 hours)
- 19:00 - 07:00 (12 hours)
About the Role
Kingdom Services Group is looking for a professional and customer-focused Security Officer to join the team at Capitol Shopping Centre, Cardiff. The successful candidate will be responsible for maintaining a safe and secure environment for customers, tenants, staff, and visitors.
This role involves a mixture of duties, including patrolling the shopping centre, monitoring CCTV systems within the Control Room, responding to incidents, and providing a visible security presence throughout the site.
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Key Responsibilities
- Conduct internal and external patrols of the shopping centre.
- Monitor CCTV systems and respond appropriately to incidents.
- Ensure the safety and security of customers, tenants, staff, and visitors.
- Complete incident reports and maintain accurate records.
- Identify and report security, health and safety, and maintenance concerns.
- Provide excellent customer service and assistance when required.
- Respond professionally to incidents, emergencies, and alarms.
- Follow all Company Assignment Instructions, policies, and procedures.
Requirements
- Valid SIA Door Supervisor Licence (essential).
- CCTV Licence required, or willingness to obtain a CCTV Licence before the end of the 90-day probation period.
- Fluent in spoken and written English.
- Knowledge of incident reporting procedures.
- Ability to write clear and accurate patrol and incident reports.
- Professional, confident, and approachable at all times.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
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What We Offer
- £12.71 per hour.
- Minimum 42 hours per week.
- Full training and ongoing support.
- Company uniform provided.
- Career development opportunities within Kingdom Services Group.
If you are a dedicated and professional Security Officer looking for your next opportunity, we would like to hear from you. Apply today to join our team at Capitol Shopping Centre, Cardiff.
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