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Company Description
OCS is a global facilities services provider focused on creating secure, optimized environments where people can perform at their best. The company delivers hard services, soft services, energy services, catering, and facilities management through scalable models tailored to each customer and sector. OCS combines global best practice with local teams and Smart FM solutions, using insight, AI, and automation to enhance performance and resilience. Its TRUE Values—Trust, Respect, Unity, and Empowerment—shape daily decisions and relationships with colleagues, customers, and communities. Guided by these values, OCS aims to be the industry’s leading facilities service partner, making people and places the best they can be.
Role Description
This full-time Security Officer role is based on-site in the Somerset region and supports the safety and security of customers, colleagues, and facilities. Day-to-day responsibilities include:
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- Monitoring premises
- Conducting regular patrols
- Controlling access points
- Responding to security incidents or alarms in line with company procedures
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The Security Officer will:
- Complete accurate incident and shift reports
- Liaise with clients and emergency services when required
- Help enforce site rules and regulations
The role also involves using security systems such as CCTV, radios, and access control equipment, while maintaining a visible, professional presence that supports customer service and the wider facilities management team.
Qualifications
- Demonstrated experience in security, facilities, or safety-related roles, with knowledge of site patrols, access control, and incident response.
- Ability to operate security technologies (e.g., CCTV, alarm systems, access control, radios) and follow established security protocols.
- Strong observational, situational awareness, and problem-solving skills to identify risks and take appropriate action.
- Effective communication and interpersonal skills to interact with customers, colleagues, and emergency services in a calm, professional manner.
- Capacity to produce clear written reports, maintain accurate records, and follow documented procedures and policies.
- Reliability and integrity, with the ability to work shifts, stand or walk for extended periods, and remain composed under pressure.
- Relevant security certifications or licenses (such as SIA or equivalent) and basic knowledge of health and safety regulations are highly beneficial.
- Experience in customer-focused environments and a commitment to OCS TRUE Values—Trust, Respect, Unity, and Empowerment—are an advantage.
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