Kingdom Services Group Ltd
Security Officer
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Security Officer (SIA Door Supervisor) - Edmonton Green Shopping Centre (N9 0TZ)
Location: Edmonton Green Shopping Centre, Edmonton, London, N9 0TZ
Position: Full Time / Temp
Pay Rate: £13.45 per hour
Hours: 30 Hours Per Week
Shift Pattern: Monday to Sunday, 4 on 4 off rotation
Shifts: 07:00 to 19:00 and 19:00 to 07:00
Role Overview
We are seeking a professional and customer-focused SIA Door Supervisor to join the security team at Edmonton Green Shopping Centre. The successful candidate will play a vital role in ensuring the safety and security of visitors, tenants, contractors, and staff while maintaining a welcoming environment within the centre.
Key Responsibilities
- Conduct regular patrols throughout the shopping centre and surrounding areas.
- Maintain a visible security presence to deter crime and anti-social behaviour.
- Provide excellent customer service and assistance to visitors.
- Monitor public areas and respond appropriately to incidents.
- Enforce centre policies, including no-alcohol and designated smoking area regulations.
- Assist with lost children, vulnerable persons, and customer enquiries.
- Support retailers with shoplifting incidents while adhering to company procedures.
- Monitor and report health and safety hazards, defects, fire risks, and security concerns.
- Ensure rear fire exits remain clear and accessible.
- Report all incidents and maintain accurate records.
- Liaise with emergency services and centre management when required.
- Carry out inspections of vacant units, common areas, lighting, and security systems.
- Meet and greet contractors and visitors while maintaining security procedures.
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Essential Requirements
- Valid SIA Door Supervisor Licence.
- Excellent communication and customer service skills.
- Ability to remain calm and professional in challenging situations.
- Strong observational and incident reporting skills.
- Reliable, punctual, and able to work flexible shifts.
- Basic IT skills for reporting and security systems.
- Ability to work independently and as part of a team.
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Desirable Experience
- Previous shopping centre, retail, or customer-facing security experience.
- Experience dealing with anti-social behaviour and shoplifting incidents.
- Knowledge of health and safety procedures.
- CCTV experience would be advantageous.
Benefits
- Competitive hourly rate of £13.45 per hour.
- Overtime opportunities available.
- Ongoing training and development.
- Supportive team environment.
- Career progression opportunities within the security industry.
Ideal Candidate
The ideal candidate will be an experienced SIA Door Supervisor with strong customer service skills, a proactive approach to security, and the confidence to engage professionally with members of the public, retailers, contractors, and emergency services. Experience within a shopping centre or retail environment would be highly beneficial.
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