Mitie Cleaning & Hygiene Services
Security Officer Days
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Please note that candidates must have a minimum of 5 years continuous UK residency in order to be considered eligible for this position. This is a mandatory requirement that cannot be waived.
- Working Schedule Monday to Friday, 07:00 to 19:00
- Additional Shifts Available for increased hours and earnings
- Location Convenient city centre with excellent transport links
- Uniform Provided at no cost
- Paid Leave In accordance with statutory requirements
- Employee Benefits Comprehensive portal with perks, discounts, and wellbeing resources
Job Overview
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
- Deliver results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability.
- Undertake additional training to ensure continuous self-development.
Main Duties
Operations
- Ensure compliance with all aspects of policies and relevant legal and regulatory requirements.
- Complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions to suggest additional amendments that will improve or enhance the current level of service.
- Comply with Industry and Statutory Legislation, including obtaining a front-line licence in either Security Guarding or Door Supervision.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology, and orderly way.
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Training
- Complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and immediately report, any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss, or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and Communication Centre to report all incidents.
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What We Are Looking For
- Previous Security Experience
- SIA License
- SC Clearance desirable
Benefits
- Flexible benefits scheme
- Virtual GP on hand
- Financial wellbeing assistance through Salary Finance scheme
- Access to flexible benefits platform, Choices
- High street discounts through MiDeals platform
- Cycle-to-work scheme
- Life cover
- Save-as-you-earn scheme
- Mitie Matching Share Plan
- Mitie Stars recognition program
Career Development
- Diverse training and development opportunities
Inclusivity
- Recruitment process is inclusive and accessible to all
- Reasonable adjustments available for those with disabilities or long-term conditions
About Mitie
- Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
- UK’s leading facilities management and professional services company.
- Clients range from banking, critical government sites, hospitals, and schools.
Join our Mitie Team
Together our diversity makes us stronger.
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