Ward Talent Team
Security Officer - EC4A 4AH - London
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Experienced Security Officer - Farringdon, London
Are you an experienced Security Officer with a passion for delivering exceptional customer service? Do you take pride in your professionalism, communication skills, and ability to remain calm under pressure? If you’re vigilant, proactive, and committed to creating a safe, secure, and welcoming environment in a busy corporate setting, we want to hear from you.
We are recruiting experienced and professional Security Officers to join a dedicated on-site security team in Farringdon, London. Working within a modern, multi-tenant commercial environment, you’ll play a key role in maintaining high security standards while delivering an outstanding front-of-house service to staff, visitors, tenants, and contractors.
About the Role
As a Security Officer, you’ll play an important role in maintaining a safe, secure, and welcoming environment for everyone on site. You’ll be a visible, approachable, and professional presence, combining strong security awareness with excellent customer service to protect people, property, and premises.
Your key responsibilities will include:
- Deliver a professional front-of-house service and manage site access, acting as the first point of contact for staff, tenants, visitors, and contractors. Monitor entrances, manage visitor and contractor access, maintain accurate site records, and ensure everyone receives a welcoming and professional service.
- Monitor security systems and maintain site surveillance, including CCTV, access control, and the fire alarm control panel. Respond appropriately to alerts, suspicious activity, and system activations, taking the necessary action to maintain site security.
- Carry out regular internal and external patrols, covering public areas, tenant perimeters, loading bays, and plant rooms. Inspect doors, barriers, locks, and other physical security assets to identify vulnerabilities, faults, or potential risks.
- Identify and report security, maintenance, and health and safety concerns, including suspicious behavior, security breaches, hazards, and equipment faults. Escalate issues promptly and take appropriate action to help prevent incidents and protect site occupants.
- Respond effectively to incidents and emergencies, including fire alarms, medical emergencies, security incidents, and challenging situations. Remain calm and professional, use appropriate conflict management techniques, and demonstrate sound judgment and initiative when responding to incidents.
- Maintain accurate reporting and communication, completing detailed incident reports, site activity records, and shift handover entries to the required standard. Communicate relevant information clearly to colleagues and ensure concerns are appropriately recorded and escalated.
- Maintain high professional standards and work collaboratively, demonstrating vigilance, reliability, and initiative while working independently or alongside colleagues. Uphold Ward Security’s standards and deliver excellent customer service throughout every shift.
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What We’re Looking For
- A valid Door Supervisor SIA Licence is essential. A valid SIA CCTV Licence is preferred but not essential.
- Proven experience working as a Security Officer, ideally within a corporate, multi-tenant commercial, or high-profile environment, with a strong understanding of security procedures and site operations.
- Ability to provide a minimum of 5 years' checkable employment, education, and/or unemployment history in line with BS7858 vetting requirements.
- Excellent customer service and communication skills, with strong verbal and written English, a professional approach to engaging with staff, tenants, visitors, and contractors, and the ability to produce clear, concise, and accurate incident reports.
- Strong observation, surveillance, and IT skills, including experience using security systems and software. You should be confident monitoring CCTV and access control systems, identifying suspicious activity, and recognizing potential security vulnerabilities.
- A calm, professional, and proactive approach, with the ability to manage challenging situations, respond effectively to emergencies, use initiative, and exercise sound judgment under pressure.
- Reliability, punctuality, and flexibility, with a strong commitment to attendance and the ability to work a 4-on, 4-off rotating day and night shift pattern.
- High standards of personal presentation and teamwork, with a genuine commitment to professionalism, integrity, health and safety, and delivering outstanding customer service.
What You Can Expect
We offer a range of benefits to each member of our team. From day one, you’ll have access to a range of benefits, including:
- Employee Assistance Programme – 24/7 confidential support and expert advice for personal, professional, and wellbeing matters.
- ReWard Benefits Platform – Access discounts and offers from hundreds of retailers, cinemas, gyms, and more, alongside recognition and wellbeing support.
- SIA Licence Savings Scheme – A savings scheme designed to make your SIA licence journey more accessible and affordable.
- Life Assurance – Financial reassurance and support for your loved ones should the unexpected happen.
- Training & Career Development – Access to apprenticeships, eLearning, and in-house skills-based training to support your professional development and career progression.
- Employee Referral Scheme – Recommend someone you know for a role at Ward and benefit from our employee referral reward when they successfully join and meet the scheme criteria.
- Cycle to Work Scheme – Helping you save on the cost of a new bike and equipment through salary sacrifice.
- Pension – A workplace pension to help you plan for your future.
- Wellbeing Support – Access to our Mental Health Team, wellbeing platform, and Employee Assistance Programme.
- Annual Star Awards – Recognition for the outstanding contribution and commitment of our people.
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Location
Farringdon, London
Pay Rate
£16.50 per hour
Shift Pattern
4 on, 4 off — rotating days and nights, averaging 48 hours per week
What Happens Next?
Our Talent Team carefully reviews every application and is here to support you throughout your recruitment journey. We’ll keep you informed at every stage and, whatever the outcome, we’ll always get back to you.
Ready to Take the Next Step?
If you’re ready to build your career with a company that values its people, recognizes professionalism, and supports career development, apply today and take the next step with Team Ward.
Who We Are
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems, and more. With over 1500+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension, and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning, and development programs for a career path.
To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognized in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognizing that diversity enriches our organization and contributes to our success.
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