Carlisle Support Services
Security Officer
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Job Introduction
The Benefits
- A competitive hourly rate of pay – paid monthly
- Access to Company Pension Scheme after qualifying period
- Health and Wellbeing Plans
- Stream - financial flexibility and instant access to earned and authorised wages
- Full induction, ongoing training, and career development
- Quality kit and uniform, everything you need to perform your role effectively
- Funded SIA top up training
- Employee Assistance Program
- Refer a Friend Scheme
The Role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team working within a busy multi-storey car park environment for one of our prestigious clients. If you are professional, approachable, and willing to learn new skills to develop your career, we will provide full training and ongoing support to help you succeed in the role.
Location: CW7 1BD
Pay: £14.15 per hour
Hours: This role operates on a rolling rota averaging around 40–42 hours per week. Officers typically work a pattern of 4 shifts one week and 3 shifts the next, alternating on a continuous cycle.
Example Rota (to be finalised)
- Week 1: Monday, Tuesday, Thursday 07:30-20:00, Sunday 10:00-16:00
- Week 2: Wednesday, Friday, Saturday 07:30-20:00
Your core role will include but not be limited to the following activities:
- Maintain a visible and professional security presence throughout the multi-storey car park, providing a strong deterrent against anti-social behaviour, theft, and unauthorised activity.
- Conduct regular patrols across all levels of the site, identifying and reporting any security, safety, or maintenance issues promptly.
- Monitor vehicle and pedestrian access points, ensuring the site remains safe and secure at all times.
- Respond promptly and professionally to alarms, incidents, and emergencies, taking appropriate action in line with site procedures.
- Accurately record incidents, defects, alarm activations, and daily activity reports, escalating concerns where necessary.
- Provide a helpful and approachable first point of contact for customers, offering guidance and assistance when needed.
- Support a safe environment for customers, visitors, and colleagues through proactive monitoring, engagement, and conflict management where required.
- Work effectively as part of the wider site and security team, maintaining strong communication and professionalism at all times.
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Is This You?
- At least 18 years old – Required to work in a licensable role
- SIA Door Supervision licence
- 5 years checkable work and address history
- Reliable, punctual, flexible, and smart in appearance
- Friendly, approachable, and always professional
- Enthusiastic and motivated to do a great job
- Ideally some experience within a Security environment or a customer-facing role
- Able to interact with clients and customers in a positive manner
- Some experience working within a Security environment and experience of lone working
- Effective people skills, able to interact with clients and customers in a positive manner
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Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate, or a valid share code.
This Is Us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations, people will be judged solely on merit or ability.
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