Mitie Cleaning & Hygiene Services
Security Officer M-F Days
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About The Role
We are seeking a professional, customer-focused Front of House Security Officer to provide a welcoming and secure environment at a prestigious corporate site. This role combines exceptional customer service with security responsibilities, ensuring visitors, colleagues and contractors receive a first-class experience while maintaining site security standards.
Key Responsibilities
- Deliver a professional front-of-house security presence at reception, speed lanes and entrance points
- Welcome visitors and provide outstanding customer service
- Manage access control procedures and issue temporary passes
- Monitor cycle entrance activity and prevent unauthorised access
- Conduct reception, front-of-house and health & safety patrols
- Support evacuations, emergency response and incident management
- Report security concerns, faults and health & safety issues
- Assist with visitor management, contractor access and operational support tasks
Essential Requirements
- Current SIA Door Supervisor Licence or above
- Minimum one year experience in a customer service, reception or corporate environment
- Excellent communication and interpersonal skills
- Professional appearance and high standards of customer service
- Good IT skills and ability to learn site security systems
- Ability to remain calm, professional and vigilant during incidents
- Strong understanding of confidentiality and professional conduct
Desirable Experience
- Corporate security or front-of-house security experience
- Reception, concierge or visitor management experience
- Experience using Lenel OnGuard access control systems
- Experience working in a high-profile corporate environment
- Knowledge of emergency response procedures and access control processes
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What We Offer
- Competitive salary
- Pension scheme
- Training and development opportunities
- Career progression within Mitie
- Employee assistance programme and wellbeing support
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If you are passionate about customer service, enjoy working in a professional environment and want to build a career in corporate security, we would like to hear from you.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
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Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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