DWP Security Officer

Hourly Rate: £13.45

Mitie is recruiting experienced security professionals to join our Security Guard teams nationwide for our Department for Work and Pensions (DWP) contract. This presents an excellent opportunity to contribute to a professional and dedicated team serving communities throughout the United Kingdom.

Role Summary

This position requires flexibility to travel, as it encompasses multiple DWP sites across the South Wales region.

A valid full UK driving licence is essential.

• Ensure a safe and secure environment for DWP personnel, visitors, and assets.
• Conduct regular premise patrols to identify potential security risks.
• Respond effectively to emergencies and suspicious situations.
• Liaise with local law enforcement and emergency services as necessary.
• Provide exceptional customer service and assist staff and visitors with security-related enquiries.
• Complete routine security inspections and submit incident reports as appropriate.
• Adhere to all Mitie and DWP security policies, procedures, and regulations.

Security and Health & Safety Responsibilities

• Identify and immediately report all health and safety hazards, actual or potential, on site.
• Maintain vigilance regarding threats or changes within the work environment and implement appropriate measures to mitigate risks of disruption, loss, or damage.
• Exercise sound judgement and initiative by immediately escalating matters when a situation threatens to escalate.
• Demonstrate professional conduct when managing difficult situations and challenging individuals.
• Maintain accurate, detailed notebook entries promptly following any incident, which will form part of the formal incident reporting process.
• Adhere to operational schedules and demonstrate commitment to Mitie and our client.
• Contact emergency services and the Communication Centre to report all incidents promptly.