Rosewood Hotel Group
Security Officer
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JOB DESCRIPTION
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.
At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
At Rosewood London, our Security team plays a crucial role in creating a safe, secure, and welcoming environment for guests, associates, visitors, and partners across the hotel. Reporting to the Cluster Director of Security and Security Manager, the team works closely with operational departments to deliver a highly visible and proactive security presence while supporting the highest standards of guest service and associate wellbeing.
YOUR ROLE
As a Security Officer, you will be responsible for implementing and maintaining security and safety procedures throughout the hotel. You will monitor premises, respond to incidents, conduct patrols, support emergency procedures, and contribute to a culture of safety and wellbeing for everyone on property.
This role offers an attractive shift pattern of 4 days on, 4 days off, comprising 2 morning shifts followed by 2 night shifts, giving you four consecutive days off and supporting an excellent work-life balance.
HOW YOU’LL MAKE THE PLACE
- Conduct regular security patrols throughout the hotel.
- Monitor CCTV, alarms, and security systems.
- Respond to security incidents, emergency situations, fire alarms, and guest assistance requests.
- Investigate and report security, safety, and loss prevention incidents.
- Complete safety inspections and identify potential risks.
- Support first aid and emergency response activities.
- Maintain accurate security, incident, and lost property records.
- Promote compliance with health, safety, fire, and security procedures across the hotel.
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COULD THIS BE YOU?
- You hold a valid SIA licence.
- You have experience working within a security, safety, or loss prevention environment.
- You demonstrate strong communication and interpersonal skills.
- You remain calm, professional, and decisive in high-pressure situations.
- You have excellent attention to detail and strong situational awareness.
- You are proactive, reliable, and passionate about delivering exceptional service.
- You are flexible and able to work both day and night shifts.
- You hold a First Aid qualification or are willing to undertake training.
OUR BENEFITS
- 28 days paid holidays per annum including Bank Holidays
- Discounts on Food & Beverage
- Company pension scheme and life assurance
- Enhanced sick pay policy
- 12 complimentary room nights per year and F&B discount worldwide
- Up to 16 weeks paid parental leave
- Talent development opportunities
- Involvement in Corporate Social Responsibility programmes and wellbeing activities
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
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We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
ABOUT US
Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
GENERAL INFORMATION
Country/Region
United Kingdom
Province/City
London
Hiring Entity
Rosewood London
Department
Security
Job Type
Full-time Permanent
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