Mitie Cleaning & Hygiene Services
Security Operation Support Manager

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Mitie Overview
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Role: Security Operations Support Manager
Mitie are currently looking to recruit a Security Operations Support Manager to oversee a key client contract ensuring the delivery of agreed contract objectives/targets.
Role Details
- Flexible: Home working and requirement to visit site one to two times a week.
- Site Location: Norwich - Free parking available and essential to live within about 30 minutes.
- Hours: 40 per week. Mainly Monday to Friday with an occasional requirement to start and finish later to visit site.
- Pay Rate: £17
Main Duties
- Ensuring employee welfare checks are completed
- Scheduling
- Ensure training plan is monitored and delivered
- Conduct return to work interviews
- Manage any blow outs
- Help complete monthly report and present to the client
- Assist in recruitment of employees, working in conjunction with the Corporate Security Manager
- Conduct disciplinary and sickness investigations with employees
- Conduct and monitor staff appraisals. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place
- Build, maintain and manage positive relationships
- Act as Duty Manager in the absence of the Operations Manager
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Requirements
- Full driving licence
- Front line SIA licence
- At least 2 years security industry experience (preferable)
- Financially awareness
- Good interpersonal skills
- Proven experience in problem solving
- Previous management/supervisory experience
- Good IT and systems knowledge
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household
- Financial wellbeing assistance through our Salary Finance scheme
- Access to our flexible benefits platform, Choices
- High street discounts through our MiDeals platform
- Cycle-to-work scheme
- Life cover (the greater of your equivalent annual salary or a minimum of £10,000)
- Save-as-you-earn scheme
- Mitie Matching Share Plan
- Mitie Stars recognition program with cash prizes


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We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
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