Travis Perkins
Security Operator
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Travis Perkins Security Operations Centre (SOC) Operator
Travis Perkins is seeking a motivated and detail-oriented Security Operations Centre (SOC) Operator. As a SOC Operator, you will be based in our Travis Perkins Head Office, Ryehill close, Lodge Farm Industrial Estate, Northampton, NN5 7UA. You will be a crucial first responder in identifying, triaging, and escalating security events and incidents. You will monitor security systems, analyse alerts, and follow established procedures to maintain the confidentiality, integrity, and availability of our information assets. This is an excellent opportunity for individuals looking to build a career in security and gain hands-on experience in a dynamic and fast-paced environment.
Responsibilities
- Security Monitoring: Continuously monitor security information and event management (SIEM) systems, intrusion detection/prevention systems (IDS/IPS), endpoint detection and response (EDR) tools, and other security platforms for alerts and potential threats.
- Alert Triage and Analysis: Analyze security alerts to determine their validity, severity, and potential impact, following established triage procedures.
- Incident Response: Participate in the initial stages of incident response by following documented playbooks and procedures to contain, eradicate, and recover from security incidents.
- Escalation: Escalate complex or high-severity security events and incidents to Field Management or other relevant teams in a timely and informative manner.
- Documentation: Accurately document all security events, incidents, and actions taken in accordance with established procedures.
- Communication: Effectively communicate security events and incidents to relevant stakeholders, providing clear and concise updates using AUROR.
- Knowledge Management: Contribute to the development and maintenance of SOC documentation, including playbooks, knowledge base articles, and standard operating procedures (SOPs).
- Continuous Improvement: Stay up-to-date with the latest security threats, trends, and technologies, and contribute to the continuous improvement of SOC processes and tools.
- Collaboration: Work collaboratively with other security team members and IT personnel to ensure a cohesive and effective security posture.
- Compliance: Adhere to all relevant security policies, standards, and regulatory requirements.
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Qualifications
Essential
- Excellent analytical and problem-solving skills.
- Flexibility with working hours
- Strong attention to detail and the ability to follow procedures.
- SIA (Security Industry Authority) Public Space Surveillance (CCTV) license.
- Good communication (both written and verbal) and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Basic understanding of operating systems (Windows, Google, Linux).
- Proficiency in using computer systems and common office applications.
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Desirable
- Previous experience in a security-related role (e.g., help desk with security focus, junior security analyst).
- Familiarity with security monitoring tools and SIEM systems.
- Knowledge of common security threats and vulnerabilities.
- Relevant certifications (e.g., CompTIA Security+, Network+).
- Experience with ticketing systems.
Personal Attributes
- Proactive and self-motivated.
- Ability to remain calm and focused under pressure.
- Adaptable and willing to learn new technologies.
- Strong work ethic and a commitment to security best practices.
- Positive attitude and a team-oriented approach.
Shift times
The role will predominantly involve working mornings and rotating weekdays. A minimum commitment of 24 hours per week is required, with additional hours potentially required in line with operational needs.
Location
Travis Perkins Head Office, The Hub (Ryehill House), Rye Hill Close, Lodge Farm Industrial Estate, Northampton, NN5 7UA
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