Lloyds Banking Group
Security Operator (Shift Worker)
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Security Operator (Shift Worker)
Salary: £28,776 + £625 shift allowance per month
Location(s): Edinburgh
Hours: Permanent, Shift Pattern
Working Pattern: 100% office based
What you'll be doing:
Join our Physical Security Operations Centre and play a vital role in keeping our colleagues, customers, and premises safe. Operating 24 hours a day, 7 days a week, our team provides essential security support across the Group.
As a Security Operations Specialist, you'll use your expertise to:
- Monitor security alarms and coordinate effective responses to incidents
- Diagnose and resolve security equipment issues, escalating to engineers where required
- Provide expert guidance and support through telephone and email communications
- Manage and support access control systems, ensuring processes are followed
- Investigate issues, identify solutions, and maintain high levels of accuracy and attention to detail
- Review playbooks, recommending improvements to enhance security services and performance
Why join us?
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
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What we're looking for?
- Excellent customer service and communication skills, capable of confidently providing support over the phone and online
- A proactive and self-motivated individual, with a drive to achieve both individual and team objectives
- Strong relationship-building skills, enabling you to work effectively with colleagues, suppliers, and external partners
- A continuous improvement mindset, always looking for ways to enhance processes, services, and customer experience
- Excellent attention to detail, with the ability to work accurately in a fast-paced environment
- Resilience under pressure, with the ability to remain calm, assess risks, adapt to changing priorities, and make sound decisions when responding to incidents
And any experience of the following would be great:
- Previous experience in a similar role would be beneficial, however, not essential as training is provided.
Get help with your application
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We know that great talent comes from many backgrounds. We recognize that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you:
Our ambition is to be the leading UK business for diversity, equity, and inclusion supporting our customers, colleagues, and communities, and we're committed to creating an environment in which everyone can thrive, learn, and develop.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you'll learn and thrive?
Apply today and find out more.
Please note our roles can generate a considerable amount of interest and close early, so don't miss out on this opportunity to apply today.
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