When you join Phoenix, you can expect:

• A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback.
• Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas.
• A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens.
• A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are.
• Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities.
• Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise.

We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it.

Take a look at our Culture Blueprint to get a real sense of who we are.

What are we looking for?

We're looking for a passionate and commercially focused individual who combines a strong interest in cyber security with the ability to engage customers and build trusted relationships.

You may already have experience in a security-focused sales, pre-sales, consultancy or technical role, or be looking to build on your existing security knowledge in a customer-facing position. Above all, you'll be enthusiastic about technology, motivated by creating value for customers and comfortable working collaboratively across sales, technical and vendor teams.

This role would suit someone who enjoys understanding customer challenges, shaping solutions and helping organisations strengthen their security posture through innovative technology and services.

Key Skills & Experience

• Experience within an IT solutions, technology sales, pre-sales or customer-facing technical role.
• A strong interest in cyber security and a passion for helping customers solve business and technology challenges.
• Good knowledge of security technologies and platforms, including areas such as Endpoint Security, SIEM, SOAR and Endpoint Management.
• Experience conducting discovery conversations and translating customer requirements into effective security solutions.
• Strong communication, presentation and stakeholder management skills with the ability to engage confidently with both technical and non-technical audiences.
• Experience creating proposals, solution recommendations or bid responses.
• Commercial awareness with an understanding of opportunity management, pipeline development and forecasting.
• Ability to work collaboratively with Account Managers, Solution Specialists, delivery teams and strategic vendor partners.
• Strong organisational skills with the ability to manage multiple opportunities and priorities simultaneously.
• Product demonstration experience would be advantageous.
• Cyber security certifications would be beneficial but are not essential.
• Knowledge of current cyber security trends, threats and industry best practices would be advantageous.

Practical stuff

Where is the role based?

Primary location is our HQ in Pocklington (YO42). This is a hybrid role with circa 2 days per week in the office

How many interviews?

Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person.

What are the benefits?

You Can Read About The Benefits On Offer Here 😊

Important* BPSS Check

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check

Have you made it this far?

If you're still reading, we think there's a strong chance you might be our kind of person.

Here's the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.