At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

The Role

Under the direction and guidance of the Lead Security Analyst Global Threat Monitoring, the Security Specialist I&A will undertake the collection and processing of information & analysis to provide timely, tactical security assessments and advice, primarily through written reports, to International SOS’ clients and internal stakeholders.

You will ensure client-facing security information is up to date, relevant, and reflective of the current situation. You will also conduct targeted research against specific security information requirements in support of security assistance operational planning and readiness tasks. You will be collaborating closely with the Content Services community of medical professionals, researchers, multimedia specialists, and editors to deliver a shared vision of audience-centric and multimedia digital production.

You will also be tasked with the delivery of high-quality security risk assessments, advice, and, as required by roster and surge requirements, support Security Assistance colleagues with the coordination of security assistance on a profile and itinerary-specific basis to travellers, international assignees, domestic nationals, and client risk managers.

Key Responsibilities:

• Ensure client awareness of the current global security environment through all-source research, processing, and analysis in line with the lead security centre priorities.
• Report and escalate security issues affecting International SOS’ clients in line with reporting guidance and thresholds.
• Collaborate with the Content Services community of researchers, multimedia specialists, and editors to deliver a shared vision of audience-centric multimedia digital production.
• Contribute to the delivery of forward-looking security I&A in support of standing and dynamic priorities.
• Conduct research into specific security-related information requirements to support operational planning and readiness and to inform International SOS’ operational posture.
• Ensure International SOS has a best-in-class security I&A and Assistance operation by participating in projects relating to functional enhancements, such as collection tools and trainings.
• Deliver verbal and written security risk assessments tailored to an organisation or individual’s profile and itinerary, escalating to senior management as required.
• Deliver safety and security trainings and workshops as well as engage in client specific security intelligence consultancy tasks as required.
• Support the Sales and Marketing teams in the articulation of International SOS’ services and in providing functional expertise in client facing forums such as webinars.
• Support the production of escalation matrices and other consulting deliverables as required.
• Build an understanding of current events and security environments globally and learn best practices in implementing an operational all-source intelligence cycle as well as security risk mitigation, incident response, and crisis management planning.