OCS
Security Supervisor
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About The Role
Days of Working
This position is a mobile, driving-based position covering 14 University of the Arts London sites across London, working 12-hour shifts on an 8-week rotating rota, averaging 42 hours per week. Predominantly night shifts (7pm to 7am) with occasional weekend day shifts (7am to 7pm). The rota is broadly based on a 4 on, 4 off pattern, with some 3-shift and 5-shift blocks included throughout the rotation.
Additional Info
At the beginning of each shift, the Mobile Security Supervisor will collect a company van from a designated UAL site and use it to travel between UAL locations. The supervisor will spend most of the shift driving between sites, undertaking scheduled building patrols, supervising and supporting security officers particularly at sites without a permanent supervisor and completing welfare and operational checks.
The Mobile Security Supervisor will also respond to alarm activations across the UAL estate as soon as possible and within the required response arrangements. Alarm activations, incidents and emergencies will always take priority over the planned patrol and supervisory schedule.
A full, valid UK Manual driving licence and the flexibility to work the complete rotating shift pattern are essential.
Key Responsibilities
- Supervising and supporting the security team to deliver a professional, customer-focused security service.
- Acting as the first point of contact for security-related matters, incidents and emergencies on site.
- Ensuring compliance with all relevant legislation, site procedures, health and safety requirements, risk assessments and Security Industry Authority (SIA) regulations.
- Monitoring premises, CCTV systems, access control systems and security operations to ensure the safety and security of people, property and assets.
- Conducting regular patrols, inspections and security checks in line with site requirements.
- Managing and responding to incidents, ensuring accurate reporting, investigation and escalation where required.
- Supporting the recruitment, induction, training, development and ongoing performance management of team members.
- Preparing staff rotas and ensuring appropriate staffing levels to meet operational requirements.
- Promoting a culture of professionalism, accountability, safety and continuous improvement.
- Building and maintaining effective relationships with clients, stakeholders, emergency services and site users.
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Ideal Candidate Criteria
- Must have the Right to Work in the UK and the ability to pass BS7858 security screening.
- A valid SIA Door Supervisor or Security Guarding Licence and CCTV Licence.
- UK driving Licence.
- Previous experience in a supervisory role within the security industry.
- Strong leadership and people management skills, with the ability to motivate and develop teams.
- Excellent customer service and stakeholder management skills.
- Strong verbal and written communication skills.
- Good knowledge of security operations, incident management and site procedures.
- High levels of integrity, professionalism and attention to detail.
- The ability to make informed decisions and remain calm under pressure.
- Competent IT skills, including experience using incident reporting and security management systems.
Desirable
- Experience working within a public sector environment.
- Experience managing CCTV operations and access control systems.
- First Aid qualification.
- Knowledge of emergency response and business continuity procedures.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
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Our Mission
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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