Mitie Cleaning & Hygiene Services
Security Supervisor
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Location: Nottingham City Centre
Working Hours: Mon to Fri 7.30am to 5.30pm.
We are seeking an experienced and professional Security Supervisor to lead a small front of house team of Security Officers at a high-profile UK client head office in Nottingham City Centre. This is a fixed-term, six-month contract.
The successful candidate will have previous or current supervisory experience or be able to demonstrate where they have taken the lead in the absence of a supervisor and are now ready to take the next step in their career.
Experience of working within a corporate office environment is essential.
Job Overview
- Lead a team of Security Officers on a demanding, high-profile site, ensuring the protection of the client's property, people and assets in accordance with the site's Assignment Instructions and any subsequent updates.
- Deliver a professional security service that meets or exceeds agreed Key Performance Indicators and Service Level Agreements, supporting the ongoing retention and success of the contract.
- Undertake relevant training to support continuous personal and professional development.
Main Duties
- To oversee and be responsible for the day-to-day operation of Security on site.
- Act as the first point of contact for the Security team, ensuring standards of appearance, conduct, discipline and performance are maintained.
- Support ongoing training and ensure all new Security Officers are fully inducted in site procedures and policies, including CCTV, access control, deliveries and removals, fire alarms and intruder alarm processes.
- Be familiar with or willing to learn the Security Merlin patrol and reporting system used within the business.
- Develop effective teamwork within the workforce, ensuring high morale through effective motivational methods.
- Support the review of Security Officer performance and development.
- Report to the Security Manager and on-site Facilities Manager.
- Assist with security and equipment-related investigations, including thefts, missing items, complaints and incident reporting.
- Provide professional customer and client liaison as required to meet operational and client expectations.
- Ensure Assignment Instructions are always adhered to by security personnel.
- Ensure that communication is proactive, appropriate and clear within the team.
- Ensure security records and facilities-related checks are completed accurately and kept up to date.
- Ensure the Security team remains compliant with all relevant data protection legislation and company procedures.
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What We Are Looking For
- Previous experience in a security supervisory role, or demonstrable experience of leading a team.
- A valid, in-date SIA licence, including CCTV.
- Strong literacy, communication and interpersonal skills, with excellent written and verbal English.
- Good IT skills, with confidence using computer systems and standard software applications.
- Reliability, self-motivation and the ability to use initiative while working with minimal supervision.
- The ability to solve problems, make sound decisions and prioritise effectively.
- The ability to motivate others and promote high standards across the team.
- Tact, diplomacy and confidence when dealing with people at all levels.
- Confidence, professionalism and a commitment to personal development.
- A proactive interest in continuous improvement and supporting the company's performance objectives.
Due to the nature of the role, the post holder must maintain excellent standards of attendance, appearance and timekeeping.
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
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Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Our Commitment to Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
About Us
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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