The Bill Detective
Self Employed
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Company Description
The Bill Detective is a Glasgow-based, UK-wide service created by Alex Wilson, an emergency services worker and Authorised Utility Warehouse Partner.
It helps households review essential bills - such as energy, broadband, mobile, and insurance - to understand whether they are getting a fair deal.
The Bill Detective also supports full-time and shift workers who want to build flexible extra income alongside their existing jobs, without pressure and at their own pace.
The approach is straightforward and personal, with no automated emails or sales team, just direct conversations with Alex.
Services are delivered remotely across Scotland and the wider UK, with free 15-minute consultations available online.
Role Description
As a Self Employed Utility Warehouse partner, you will work on a contract basis to help households review and optimise their essential bills, primarily through remote consultations.
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Day-to-day activities include speaking with clients via phone or online calls, gathering information about their current providers, and explaining options in clear, accessible language.
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You will use provided tools and training to compare services, identify potential savings, and guide clients through switching or upgrading where appropriate.
In addition, you will build your own flexible pipeline of clients through ethical outreach, networking, and referrals, working at your own pace from any location in the UK.
This is a remote contract role that offers autonomy, the ability to fit work around existing commitments, and potential to grow income over time.
Qualifications
- Ability to clearly explain information, listen actively, and communicate in a client-facing role.
- Comfort with basic numeracy, comparing prices and tariffs, and using online tools or dashboards to review billing and service options.
- Strong personal organisation and time management skills to handle flexible, self-directed work and follow up with clients reliably.
- Basic digital literacy, including using email, online scheduling tools, video calls, and maintaining accurate records of client interactions.
- Integrity and a straightforward, non-pressured approach to discussing income opportunities with potential partners and clients.
- Willingness to learn about the UK market for energy, broadband, mobile, and insurance; prior experience in customer service, sales, or financial advisory is beneficial but not required.
- Comfort working on a self-employed, commission-based or performance-related contract, with motivation to build and sustain your own client base.
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